At a Glance
- Tasks: Make credit assessments and resolve dealer queries in a fast-paced environment.
- Company: Join a leading automotive finance company focused on customer service and innovation.
- Benefits: Competitive pay, hybrid working, and opportunities for career progression.
- Other info: Dynamic role with a supportive team and excellent growth potential.
- Why this job: Be part of a mission to provide innovative vehicle financing solutions and make an impact.
- Qualifications: Customer service experience and a keen interest in finance and credit underwriting.
The predicted salary is between 17.46 - 17.46 £ per hour.
- Dealer Services Agent
- Umbrella Rate: £17.46/hr (Inside IR35)
Do you have a background in customer service, looking for a role offering development and progression?
This is your chance to grow within the automotive finance industry as a Dealer Services Agent, supporting dealer teams and helping determine credit decisions that keep vehicles moving.
In the Dealer Services Agent role, you will bring structure to complex applications, communicate clearly with key stakeholders, and contribute to safer, smarter lending decisions within a compliance-led environment.
What You Will Do
- Make accurate credit assessments for both personal and commercial lending, reviewing financial statements, credit reports, business plans, and relevant industry information.
- Deliver sound lending decisions in line with this company’s credit policy, risk appetite, and regulatory guidelines.
- Resolve dealer queries on credit applications, processes, and policies via phone and email.
- Collaborate with internal teams such as sales, operations, and collections, and share underwriting decisions clearly with external partners.
- Ensure every underwriting activity meets legal, regulatory, and internal compliance requirements.
- Support continuous improvement by contributing ideas to strengthen underwriting processes and policies.
What You Will Bring
- Resilience and adaptability in a fast-paced contact centre environment.
- A strong interest in finance, credit underwriting, and financial analysis.
- Confidence working with financial information, including P&L, balance sheets, cash flow and key ratios.
- Excellent attention to detail and the ability to interpret information quickly and accurately.
- Strong problem-solving skills, with the ability to make reasoned decisions under pressure.
- Clear communication skills, capable of explaining complex concepts in a straightforward way to different audiences.
This Dealer Services Agent position plays a vital part in this company’s mission to provide innovative, customer-focused vehicle financing solutions.
By assessing creditworthiness responsibly and resolving dealer queries efficiently, the role helps maintain a high-quality service for customers and supports growth across retail and commercial markets, all while operating within a robust compliance framework.
Location
Based in Manchester, the role will involve hybrid working with a minimum of 3 days per week on site, with flexibility on required office days.
During the initial training period, the role will be fully based on site.
Interested?
If the Dealer Services Agent role sounds like a great fit, apply now and take the next step in your underwriting career within the automotive finance industry.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978.
The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Contact Details:
Jonathan Lee Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dealer Services Agent in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Jonathan Lee Recruitment Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Dealer Services Agent in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Jonathan Lee Recruitment Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Jonathan Lee Recruitment Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Jonathan Lee Recruitment Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Jonathan Lee Recruitment Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Jonathan Lee Recruitment Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Jonathan Lee Recruitment Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
