At a Glance
- Tasks: Shape luxury communications and enhance customer journeys through strategic campaign activation.
- Company: Join a leading brand management company with a focus on modern, client-centred experiences.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on data-led storytelling and continuous improvement.
- Why this job: Make a real impact in luxury communications and elevate client experiences from day one.
- Qualifications: Experience in CRM or campaign strategy and strong communication skills.
The predicted salary is between 30.22 - 30.22 £ per hour.
Do you have experience of working in CRM or campaign strategy, with expertise in multi-channel campaign activation? As a CRM Campaign Automation Specialist, you will play a pivotal role in shaping strategic, modern luxury communications across the full client lifecycle for iconic brands, defining meaningful touchpoints and supporting the future direction of client experience. If campaign activation, customer journeys and data-led storytelling are your strengths, the CRM Campaign Automation Specialist opportunity is built for you.
What You Will Do:
- Support the implementation of the Global Contact Strategy, ensuring alignment with the Client Experience Framework
- Help deliver global strategic omni-channel communications programmes across the end-to-end client lifecycle
- Assist with rolling out global communications programmes across markets, driving best-practice campaign activation
- Collaborate with key stakeholders to maintain strong relationships through regular engagement and clear communication
- Contribute to continuous improvement through data-led reporting that strengthens personalised, strategic communications
- Bring customer journeys to life by mapping touchpoints and helping optimise or rationalise messaging for better personalisation
What You Will Bring:
- Experience in CRM or campaign strategy, with a strong understanding of multi-channel campaign activation
- Proven ability to map customer journeys and optimise touchpoints to improve personalisation
- A genuine appreciation of data as a key enabler of insight-led communications
- Excellent written and spoken communication skills, with confidence in simplifying complex topics
- Practical knowledge of Salesforce Marketing Cloud Studios is desirable, and experience working in Agile environments is beneficial
This CRM Campaign Automation Specialist role supports the company’s ambition to deliver seamless, consistent and personalised communications across multiple channels. Working in brand management and campaign activation, you’ll help elevate customer journeys and support the development of meaningful touchpoints that feel modern, relevant, and genuinely customer-centred. Every contribution here strengthens communication quality, reinforces best practice, and helps improve the way clients experience engagement across their lifecycle.
Location: The CRM Campaign Automation Specialist role is based in Gaydon, offering hybrid working involving a minimum of 2 days per week on site.
Interested? Apply now to start shaping luxury communications from day one.
Contact Details:
Jonathan Lee Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CRM Campaign Automation Specialist
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Jonathan Lee Recruitment Ltd and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Jonathan Lee Recruitment Ltd are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Jonathan Lee Recruitment Ltd on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Jonathan Lee Recruitment Ltd. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM Campaign Automation Specialist
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Jonathan Lee Recruitment Ltd. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Jonathan Lee Recruitment Ltd:Show us that you’ve done your homework! In your application, briefly mention what you admire about Jonathan Lee Recruitment Ltd’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Jonathan Lee Recruitment Ltd
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Jonathan Lee Recruitment Ltd will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Jonathan Lee Recruitment Ltd, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
