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For Companies At a Glance
- Tasks: Provide top-notch IT support and lead exciting tech initiatives.
- Company: Join a leading automotive organisation with a focus on innovation.
- Benefits: Competitive salary, potential for permanent role, and dynamic work environment.
- Why this job: Make a real impact in the automotive industry while advancing your IT career.
- Qualifications: Experience in IT support, strong problem-solving skills, and a customer-focused mindset.
- Other info: Onsite role in Basildon with opportunities for travel and growth.
Are you ready to take your IT career to the next level? This is your chance to join a market-leading automotive organisation as an IT Specialist. This opportunity offers a dynamic and innovative work environment, where you'll play a pivotal role in supporting cutting-edge projects and driving technological excellence by supporting the business with IT. The role is initially a 12 month ftc with potential of going permanent based on the individual in post and business performance.
What You Will Do:
- Provide exceptional 1st and 2nd line IT support to internal and external users, both remotely and onsite.
- Take ownership of support tickets, ensuring incidents and service requests are resolved efficiently within agreed SLA targets.
- Collaborate with the Head of IT and the wider team to deliver improvement plans and strategic objectives.
- Lead local IT initiatives and support the maintenance and development of infrastructure and network systems.
- Manage IT assets, onboarding new users, and delivering IT inductions and training.
- Proactively monitor and manage the IT estate using various tools, ensuring the organisation's IT environment runs smoothly and securely.
What You Will Bring:
- Proven experience in delivering 1st and 2nd line IT support with a proactive "can-do" attitude.
- Strong working knowledge of Windows Server, Microsoft 365, and networking technologies.
- Excellent problem-solving skills and the ability to communicate technical concepts clearly to non-technical users.
- A customer-focused mindset, with a commitment to delivering world-class service.
- Willingness to travel to other UK sites and occasionally overseas, as required, with a full, valid UK driving licence.
This role is integral to the company's mission of driving innovation and delivering exceptional service within the automotive industry. The IT Specialist will play a key role in ensuring the smooth operation of IT systems, supporting the company's ambitious goals and commitment to excellence.
Location: This role is based in the Basildon area, Essex and is an onsite position.
Interested?: Don't miss this exciting opportunity to join a forward-thinking organisation and make a real impact as an IT Specialist. Apply now to take the next step in your career!
IT Specialist in Basildon employer: Jonathan Lee Recruitment Ltd
Contact Detail:
Jonathan Lee Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Specialist in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its IT projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle technical questions or scenarios during interviews. We recommend running through common IT support issues and how you’d resolve them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace IT Specialist in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Specialist role. Highlight your experience with 1st and 2nd line support, and don’t forget to mention your knowledge of Windows Server and Microsoft 365. We want to see how you can bring your skills to our dynamic team!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love a proactive 'can-do' attitude, so let us know how you’ve gone above and beyond to deliver exceptional service!
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your technical skills, especially for non-technical readers. We appreciate clarity as much as we appreciate tech-savvy candidates!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Jonathan Lee Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Microsoft 365, and networking technologies. Be ready to discuss how you've used these tools in past roles, as this will show your technical expertise and readiness for the job.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled tricky IT issues before. Think about specific incidents where you resolved a problem efficiently, and be ready to explain your thought process. This will demonstrate your proactive 'can-do' attitude.
✨Communicate Like a Pro
Practice explaining technical concepts in simple terms. You might be asked to describe a complex issue to a non-technical user, so being able to communicate clearly is key. This shows that you can bridge the gap between tech and users effectively.
✨Emphasise Your Customer Focus
Be prepared to discuss how you prioritise customer service in your IT support role. Share examples of how you've gone above and beyond to ensure users are satisfied, as this aligns perfectly with the company's commitment to delivering world-class service.
