At a Glance
- Tasks: Support sales with technical expertise and ensure smooth machine installations.
- Company: Join Yamazaki Mazak, a leading global manufacturing company in Worcester.
- Benefits: Competitive salary, 25 days holiday, life insurance, and a subsidised restaurant.
- Other info: Flexible working hours with overtime pay and a dynamic work environment.
- Why this job: Be part of a successful team with excellent career potential and growth opportunities.
- Qualifications: Knowledge of machine tools and strong problem-solving skills required.
The predicted salary is between 46134 - 56386 £ per year.
The Company
Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.
Job Description
The Role
- Generate and manage Installation packs for new machine orders.
- Develop working solutions with our local suppliers to address any issues experienced during and after machine installation.
- First line technical support to the sales and administration teams, assisting with any pre-sale queries, including machine specification and special option requirements.
- Working with key suppliers and internal Mazak departments to manage local supply options offered to ensure they are technically accurate and meet requirements.
- Support of iConnect and M2M as we expand both our customer base and functionality available to our customers.
- Implement new functionality, content & options as they become available.
- Identify elements of each order that require additional actions to meet CE compliance.
The Person
Essential Criteria
- Knowledge of machine tool technology.
- Understanding of Electrical & Mechanical parts list manuals & drawings.
- Broad knowledge of locally supplied equipment included in a typical machine installation (bar feed, chucking systems, automation etc...).
- Clear communication at all levels.
- Strong problem-solving ability, together with a flexible approach to a varied workload.
Desirable Criteria
- Proven track record supporting customers with technical issues & training both over the telephone and onsite.
- Knowledge of CAD/CAM systems.
- Understanding of CE Compliance (including creation of technical files).
- An engineering qualification to HNC/HND level desirable but not essential.
The successful candidate can also expect the following:
- Join a successful, multi-national manufacturing company.
- Excellent career potential.
- 25 Days Holiday plus Bank Holidays.
- X2 Salary Life Insurance Package and Well Being Programmes.
- Aviva Pension.
- Free Uniform.
- Free Parking.
- Subsidised Restaurant on site.
- Working hours are Monday to Friday 8:15 am to 4:30 pm.
- Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.
If this Sales Support Engineer role sounds like the right opportunity for you then please call to discuss further, or email me at the address supplied.
Sales Support Engineer in Worcester employer: Jonathan Lee Recruitment Careers
Join a forward-thinking company that values innovation and hands-on expertise in the advanced propulsion and test engineering sector. With a strong commitment to employee development, we offer a collaborative work culture where your contributions directly impact our cutting-edge projects. Located in a dynamic environment, we provide competitive pay, opportunities for professional growth, and a supportive team atmosphere that encourages practical problem-solving and continuous improvement.
Contact Details:
Jonathan Lee Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Engineer in Worcester
✨Join Local Manufacturing Groups
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We think you need these skills to ace Sales Support Engineer in Worcester
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Jonathan Lee Recruitment Careers specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Jonathan Lee Recruitment Careers
✨Know Your Manufacturing Processes
Before you walk into the interview with Jonathan Lee Recruitment Careers, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Jonathan Lee Recruitment Careers value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
