Looking to develop your experience within a specialist insurance environment? This is an excellent opportunity to join a professional, fast-paced team supporting commercial policyholders and helping ensure claims are managed efficiently from start to finish. You will play an important role in coordinating information between clients, insurers and loss adjusters, keeping processes organised, maintaining clear communication and ensuring matters progress smoothly through to resolution. This is a varied opportunity for someone with strong organisational and communication skills who enjoys building relationships, solving problems and delivering a high level of customer service.
What You Will Do:
- Manage claims from FNOL through to settlement, staying focused on accuracy and customer experience as a Claims Handler.
- Liaise with insurers, loss adjusters, and clients to keep progress moving and expectations clear.
- Deliver outstanding service to commercial policyholders, providing timely updates based on insurer information.
- Collect and compile documentation required for claim processing across multiple policy types.
- Complete supporting documentation compliantly and accurately, ensuring every detail is audit-ready.
- Escalate exceptional circumstances to the appropriate claims manager or senior team member when needed.
What You Will Bring:
- Experience of handling HGV, fleet, or commercial motor and non-motor claims, ideally within an insurance or broking environment.
- Confident communication skills, with the ability to explain claim status clearly and professionally as a Claims Handler.
- Strong organisation and administration skills to manage multiple claims and documentation accurately.
- A service mindset, with the ability to build trust by providing updates and supporting transparency throughout the process.
- The ability to work effectively in a busy office setting, following procedures while staying proactive.
This Claims Handler opportunity sits within the insurance sector and supports this company's passion for protecting the haulage industry. This company's approach is grounded in genuine engagement, a practical, people-first culture, and delivering helpful, transparent service to customers. By joining as a Claims Handler, you'll help maintain smooth claim handling that supports the wider goal of strong customer outcomes and ambitious growth.
Interested?:
Turn your claims background into a role you can feel proud of. Apply now to be considered for this Claims Handler position and take the next confident step in your insurance career.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Claims Handler in Telford employer: Jonathan Lee Recruitment Careers
Join a forward-thinking company that values innovation and hands-on expertise in the advanced propulsion and test engineering sector. With a strong commitment to employee development, we offer a collaborative work culture where your contributions directly impact our cutting-edge projects. Located in a dynamic environment, we provide competitive pay, opportunities for professional growth, and a supportive team atmosphere that encourages practical problem-solving and continuous improvement.
Contact Details:
Jonathan Lee Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Telford
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jonathan Lee Recruitment Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jonathan Lee Recruitment Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jonathan Lee Recruitment Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jonathan Lee Recruitment Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jonathan Lee Recruitment Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jonathan Lee Recruitment Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jonathan Lee Recruitment Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jonathan Lee Recruitment Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
