Field Support Engineer
Kenilworth
Competitive Salary
Our client is a specialist supplier of custom fire protection systems, and they are seeking a Field Support Engineer to join their existing team. As a Field Support Engineer, you will assist customers & engineers both remotely and on-site with technical issues.
Field Support Engineer Responsibilities:
- Provide technical support to customers and engineers remotely.
- When required, travel to sites and provide technical support to clients directly.
- Fault find and resolve any fire system issues
- Provide training and on-site guidance to customers and engineers during installations
- Identify and highlight any technical reoccurring issues to management and technical teams
Field Support Engineer Requirements:
- Previous experience in a Support Engineer or a Field position
- Must have a working & technical knowledge of BS 5839
- Happy to travel to sites across the UK, when required
- Must possess a methodical approach to fault-finding, testing and reporting
- Strong communication skills are a must
- Must be a team player
This Field Support Engineer position is based in Kenilworth and is commutable from Coventry, Balsall Common, Warwick, Knowle and Hampton in Arden.
Field Support Engineer employer: Jonathan Lee Group
Yamazaki Mazak in Worcester is an exceptional employer, offering a dynamic work environment where innovation and teamwork thrive. With a strong focus on employee development and continuous improvement, we provide ample opportunities for growth and advancement within the company. Our commitment to quality and safety ensures that you will be part of a team that values excellence and collaboration, making it a rewarding place to build your career.