At a Glance
- Tasks: Lead exciting projects in event technology and manage client relationships from start to finish.
- Company: Join Jonas Event Technology, a leader in innovative event solutions.
- Benefits: Enjoy a competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a global presence and a commitment to excellence.
- Why this job: Make a real impact in the events industry while mentoring others and driving improvements.
- Qualifications: Experience in project management and strong client relationship skills are essential.
The predicted salary is between 50000 - 65000 € per year.
Jonas Event Technology (JET) is a leading event registration services and events software company serving the trade exhibition, consumer, and conference markets. Dataflow provides advanced delegate management and event ticketing solutions.
Position Summary
Reporting to the Operations Director, the Senior Project Manager (Dataflow) will lead the delivery of delegate management and ticketing services through Dataflow solutions, working as part of the JET team whilst being employed by Dataflow. This is a hands-on, senior delivery role focused on owning projects and client accounts end-to-end. The Senior Project Manager will lead projects from post-sale through to post-event reporting, acting as the primary point of contact for assigned accounts and ensuring effective use of Dataflow’s software and services. The role does not carry senior leadership team (SLT) representation, but is accountable for project and account leadership, with scope to mentor colleagues within JET’s project management team and share knowledge of Dataflow products.
Key Responsibilities
- Lead the end-to-end delivery of delegate management and ticketing services for assigned events and accounts.
- Own the client relationship for assigned accounts, acting as the primary day-to-day point of contact and providing expert advice on best practice in delegate and data management.
- Build strong working relationships with stakeholders across Dataflow, JET, and client organisations at project and operational level.
- Manage project scope, timelines, dependencies, and risks, escalating where appropriate to ensure delivery on time, in scope, and to client expectations.
- Coordinate with professional services, development, sales, support, and finance teams to deliver against project commitments.
- Ensure compliance with GDPR, data security, and industry best practice across all assigned projects and accounts.
- Act as a subject matter expert for Dataflow delegate management and ticketing solutions on assigned projects.
- Provide informal training, guidance, and mentorship to JET project managers, enabling them to support and deliver Dataflow products effectively.
- Contribute to shared knowledge and best practice within the wider project management and professional services team.
- Drive operational quality on assigned projects and accounts, identifying and implementing improvements to ways of working.
- Gather and act on client feedback to enhance service delivery.
- Support reporting, forecasting, and revenue recognition activities for assigned accounts as required.
- Keep up to date with industry trends, new technologies, and competitor offerings relevant to the products and clients in scope.
- Work with R&D teams to feed back client requirements and product issues, helping to inform roadmap discussions.
- Support Sales with pre-sales discussions where project or account expertise is needed, ensuring Dataflow solutions are scoped accurately.
- Provide input to Marketing on case studies and customer stories drawn from delivered projects.
- Provide accurate operational and project data for JET reporting as required.
Qualifications and Skills
- Proven experience as a project manager within delegate management, ticketing, or event technology, with a track record of leading projects and owning client accounts.
- Strong client relationship management skills and experience delivering complex, multi-stakeholder projects.
- Skilled in project management methodologies (PRINCE2, PMP, or equivalent).
- Knowledge of data management, GDPR compliance, reporting tools, and event technology (e.g., registration systems, badge printing, NFC/RFID, lead retrieval).
- Commercial awareness, including an understanding of project margin and revenue recognition, is desirable.
- Strong problem-solving ability with a calm and proactive approach under pressure.
- Comfortable in a hybrid role (office, home, onsite), with flexibility for occasional travel and weekend work.
Personal Characteristics
- Results-focused and detail-oriented, with a drive to deliver exceptional client service.
- A team player with strong organisational skills and the ability to influence at project and account level.
- Proactive, self-motivated, and able to work autonomously while leading their own portfolio.
- Strong communication skills, able to build trust and rapport with clients and colleagues alike.
- A natural mentor, willing to share knowledge and support the development of colleagues.
Senior Project Manager employer: Jonas Software
At Jonas Event Technology, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Project Manager, you will have the opportunity to lead impactful projects in a supportive environment, with access to continuous professional development and mentorship. Our commitment to employee growth, combined with our global presence and focus on technology, makes this an exciting place to advance your career while contributing to meaningful events.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the event tech industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your project management skills and experience with delegate management. Share specific examples of how you've successfully led projects and built client relationships.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, apply through our website and follow up with a friendly email. Express your enthusiasm for the role and mention any relevant experience that makes you a great fit for the Senior Project Manager position.
✨Tip Number 4
Prepare for interviews by researching Dataflow and JET. Understand their products and services, and think about how your background aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the company and its mission.
We think you need these skills to ace Senior Project Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience in delegate management and ticketing, and don’t forget to showcase your client relationship skills. We want to see how you’ve led projects and managed accounts!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Dataflow. Share specific examples of your project management successes and how you can contribute to our team. Remember, we love a good story!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use your application to show how you’ve applied project management methodologies like PRINCE2 or PMP in real-life scenarios. We’re looking for evidence of your problem-solving abilities and your proactive approach.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at Jonas Software
✨Know Your Stuff
Make sure you’re well-versed in Dataflow’s delegate management and ticketing solutions. Brush up on the latest industry trends and technologies, as well as GDPR compliance. This will not only show your expertise but also demonstrate your commitment to the role.
✨Build Relationships
During the interview, focus on showcasing your client relationship management skills. Share examples of how you've built strong working relationships with stakeholders in past projects. This is crucial for a Senior Project Manager, so make it a key part of your discussion.
✨Showcase Your Leadership
Be prepared to discuss your experience leading complex, multi-stakeholder projects. Highlight specific instances where you’ve successfully managed project scope, timelines, and risks. This will illustrate your ability to own projects end-to-end, which is essential for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Senior Project Manager role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
