Chief Product Owner in London

About Us

At Jonas Fintech, we are all about helping businesses succeed by being a true fintech partner. With over 20 years of expertise, we proudly manage three leading brands: Paygate, London & Zurich, and Power2SMS. Together, we provide solutions for Direct Debit, Bacs, and validation services, and help businesses connect with their customers at scale through SMS and WhatsApp. Our mission is simple — build solutions centred on trust and care. We understand that every transaction represents trust between a business and its customers, and we are committed to safeguarding this through our reliable products and exceptional service.

As part of the global Jonas Software group within Constellation Software Inc, we combine the agility of a small business with the backing of a large organisation that operates in 17 countries. The group's focus is on building sustainable, long‐term relationships and meeting our customers' software and service needs. We have ambitious plans to expand and enhance our offerings, bringing value to both current and future customers. With an exciting roadmap ahead, we are constantly exploring new markets, investing in growth, and embracing the latest technologies to elevate our businesses to the next level.

If you are passionate about working for a growing, innovative company that puts trust, care, and lasting relationships first, Jonas Fintech is the place for you. Join us on this exciting journey and become part of something big.

We are committed to offering flexible working arrangements and will consider both full‐time and part‐time candidates for this role.

What You Will Be Doing

We are on a bold mission to deliver an enduring, modern, scalable platform powered by cutting‐edge development practices. Backed by internal investment and full senior leadership support, we are reimagining how we build, deliver, and evolve our products — and we want a professional, passionate, pragmatic Chief Product Owner to be part of this journey.

As Chief Product Owner, you are a member of the Senior Leadership Team, reporting directly to the CEO. You will own product direction across Jonas Fintech and be accountable for turning customer insight, market reality, and business strategy into products that actually ship. This is a hands‐on leadership role. You will work at a senior, strategic level and remain directly involved in the detail — making decisions, writing requirements and specs, and helping teams get things over the line.

What that means in practice?

• Lead and personally take part in customer discovery, interviews, and feedback
• Translate insight into clear requirements, product specs, and acceptance criteria
• Validate assumptions early and adjust quickly
• Be the product decision‐maker across all Jonas Fintech business
• Own prioritisation across products and platforms
• Make explicit trade‐offs between competing pressures
• Take accountability for business outcomes

Operating at SLT level, you will work closely with:

• CEO — setting and executing product strategy
• CRO — shaping propositions that generate revenue and market fit
• CTO — working through design choices, technical constraints, and sequencing
• COO — ensuring what we build can be operated and supported at scale
• Head of Compliance — embedding regulatory (FCA) and scheme requirements (Direct Debit, Bacs) into product design
• Head of Payment Operations — supporting better, quicker reconciliation

Product decisions here affect live payment processing, regulatory risk, and customer trust.

Lead by doing

• Line‐manage Product Owners while staying actively involved in defining problems and shaping solutions
• Set the standard for product thinking, documentation, and decision‐making
• Step in to unblock progress and sharpen direction when needed
• Turn strategy into execution
• Convert business strategy into concrete product outcomes
• Maintain focused, realistic roadmaps
• Review delivery and results regularly and change course when required

Seeking someone with strong Product Owner experience in a commercial B2B software company and good knowledge of the Payments industry.

Benefits

• 25 days annual leave
• 10 days rolling sick plan, including extended illness pay
• Pension 5% EE and 4% ER (increases after 3 years to a max of 6%)
• Life Assurance 4x base salary
• Private Health Insurance
• Option to join the CSI Employee Share Purchase Scheme
• Personal Travel Insurance
• Cycle to Work scheme
• Electric/Hybrid Vehicle scheme
• Discounted gym membership
• Discounted high street retailer scheme

Additional Perks

• 1⁄2 Day to take as time off for your wellbeing
• An additional day off for your birthday or significant celebration per year
• Access to Wellhub, which offers subsidised access to gyms across the UK along with access to subsidised wellbeing apps, with an option to upgrade and add family members

More than a Benefit

• Internal Learning & Development programmes
• Internal Mentor programme
• Employee Assistance Program (EAP) and Mental Health First Aiders to support you
• Vesta & Jonas Global networking events (GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group

Our DEIB Commitment

Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated! We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone.

Flex Works Culture

Here at Jonas Fintech, we see flexibility as a game‐changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, and supports our employees' wellbeing. For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours. Many of our employees work flexibly in many different ways, including part‐time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise to consider all requests.

Business Unit

Paygate

Scheduled Weekly Hours

37.5

Number of Openings Available

1

Worker Type

Regular

More About Jonas Software

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of 'Software for Life.' We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We are a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.