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- Tasks: Lead the QA team to ensure high-quality software products through effective testing strategies.
- Company: Flui Technologies delivers innovative solutions in the utilities sector, part of the global Jonas Software group.
- Benefits: Enjoy remote work, competitive salary, 25 days leave, and wellness perks like gym discounts.
- Why this job: Join a dynamic team focused on growth, innovation, and making a real impact in the tech industry.
- Qualifications: Experience in software testing, team leadership, and strong communication skills are essential.
- Other info: Flexible working hours and a commitment to diversity and inclusion make this a great workplace.
The predicted salary is between 42000 - 84000 £ per year.
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At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company. We have been providing business critical solutions to customers in the utilities sector for over 20 years. We deliver scalable and reliable transactional, data handling and analytics solutions.
As a company we are committed to meeting and exceeding our customers’ expectations such that we are the first choice for continuing to provide services to them in the long term.
We champion ‘Growth from Within’, both for individuals to challenge themselves to grow, seize opportunities and enjoy continuous development, whilst also investing in our demonstrable talent as the future leaders of our business and industry.
Flui Technologies is part of the Jonas Software Operating Group within Constellation Software Inc. The Jonas Group are the leading provider of enterprise full-service software solutions to a number of vertical markets including the following hospitality focused industries: Education, Foodservices, Leisure, Club, and Attractions. Jonas has over 60,000 customers, in over 17 countries worldwide. Jonas’ focus is on creating long term relationships with our customers and ensuring we meet and exceed their software and service needs.
WHAT YOU’LL BE DOING
Reporting to the Delivery, Quality and Control Manager, the QA Test Lead will play a key role within our Research, Development, and Product function. We are seeking a dedicated and proactive individual with a passion for quality to take on this rewarding and dynamic role.
As QA Test Lead, you will oversee the testing lifecycle across projects, providing leadership and direction to the test team to ensure delivery of high-quality products that align with customer expectations. This role is integral to maintaining software excellence and upholding testing best practices.
You will collaborate closely with Product Managers and Product Owners to review and translate business requirements into effective test strategies, contributing to the overall success of our development initiatives.
ROLE RESPONSIBILTILES
Key Responsibilities:
Responsibilities will include:
Collaborate with Product Managers and Product Owners to gain a thorough understanding of business and functional requirements
Lead and organise the junior QA team across multiple projects, prioritising tasks and delegating work effectively to meet deadlines
Monitor and track testing progress, identifying and resolving blockers to ensure timely delivery
Serve as the first point of escalation for the junior QA team, providing guidance and support on complex issues
Partner with Product Managers to triage and investigate production issues, ensuring swift resolution
Prepare comprehensive test reports and present findings to senior stakeholders
Identify skill gaps within the QA team and collaborate with management to support professional development and training initiatives
Develop and maintain test scripts based on detailed business requirements and user stories
Create, manage, and update test data to support various test scenarios
Execute test cases, accurately document results, and maintain evidence within the project management system
Log, track, and verify defects in the project management tool, including documenting fixes and collaborating with developers to validate resolutions
Work closely with development teams to clarify bug behaviour and expected outcomes
Manage and prioritise tasks across concurrent projects, ensuring efficient use of time and resources
Maintain flexibility to work on multiple projects simultaneously in a fast-paced, deadline-driven environment.
Key Skills & Experience:
Knowledge of the industry in which Flui operates (Utility industry market messaging and orchestration/Smart meter messaging and management/DCC Adaptor) is essential for this role as is the willingness to adapt and stay current with continuing industry change
Extensive experience in Software Testing
Experience of hiring, mentoring and developing a QA team
Experience of being a first point of contact for clients and stakeholders
Experience in developing comprehensive Test Plans for Software Projects
Experience in creating and presenting QA reports to management
Experience in manual testing of mobile, web and desktop applications
Knowledge of the software development lifecycle
Understanding in black box test techniques
Experience of QA tracking systems such as Azure DevOps or similar
Experience of producing test cases, test scripts, and test data based upon business requirements
Microsoft Office experience, particularly Excel and Word
Intermediate experience in using SQL.
Personal Attributes:
Leadership Skills : Confident leading a team, delegating tasks, and mentoring junior testers effectively
Detail-Oriented : Demonstrates precision and accuracy in testing activities, ensuring high-quality deliverables
Analytical Thinker : Strong problem-solving skills with the ability to break down complex issues into manageable components
Proactive Attitude : Takes initiative to identify potential issues and suggest improvements before they become problems
Excellent Communicator : Able to convey technical concepts clearly to both technical and non-technical stakeholders
Customer-Focused : Keeps the end-user experience top of mind when designing and executing test cases
Adaptable : Thrives in dynamic environments and adjusts quickly to shifting priorities or changes in project scope.
Other desirable but not essential experience:
Advanced Software Testing qualification (above ISTQB Foundation)
Understanding of test automation frameworks
Experience of liaising with stakeholders regarding production issues.
WHY JONAS SOFTWARE?
Be part of a dynamic and innovative global organisation
Competitive compensation and benefits package
Opportunities for career growth within our expansive portfolio
Join a collaborative environment that champions diversity, equity, and inclusion, creating a space where everyone can excel.
WHAT OUR EMPLOYEES SAY ABOUT US
See what our employees say about us in the highlights video from our Jonas Annual Business Awards 2023 and our ‘Every Person Matters’ video from our Jonas Annual Business Awards 2024
ADDITIONAL INFORMATION
LOCATION
Remote (ability to travel, sometimes at short notice)
The position is based in the UK
SALARY
BENEFITS
25 days annual leave
10 days rolling sick plan, including extended illness pay
Pension 5% EE and 4% ER (increases after 3 years to a max of 6%)
Life Assurance 4x base salary
Private Health Insurance
Option to join the CSI Employee Share Purchase Scheme
Personal Travel Insurance
Cycle to Work scheme
Discounted gym membership
Discounted high street retailer scheme.
MUCH MORE THAN A BENEFIT
Internal Mentor programme
Employee Assistance Program (EAP) and Mental Health First Aiders to support you
Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group.
OUR DEIB COMMITMENT
Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!
We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone.
FLEX WORKS CULTURE
Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees’ wellbeing and helps to provide great places to work.
For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.
Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Business Unit:
Flui Tech – UK
Scheduled Weekly Hours:
37.5
Description
:
QA Test Lead
ABOUT US
At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company. We have been providing business critical solutions to customers in the utilities sector for over 20 years. We deliver scalable and reliable transactional, data handling and analytics solutions.
As a company we are committed to meeting and exceeding our customers’ expectations such that we are the first choice for continuing to provide services to them in the long term.
We champion ‘Growth from Within’, both for individuals to challenge themselves to grow, seize opportunities and enjoy continuous development, whilst also investing in our demonstrable talent as the future leaders of our business and industry.
Flui Technologies is part of the Jonas Software Operating Group within Constellation Software Inc. The Jonas Group are the leading provider of enterprise full-service software solutions to a number of vertical markets including the following hospitality focused industries: Education, Foodservices, Leisure, Club, and Attractions. Jonas has over 60,000 customers, in over 17 countries worldwide. Jonas’ focus is on creating long term relationships with our customers and ensuring we meet and exceed their software and service needs.
WHAT YOU’LL BE DOING
Reporting to the Delivery, Quality and Control Manager, the QA Test Lead will play a key role within our Research, Development, and Product function. We are seeking a dedicated and proactive individual with a passion for quality to take on this rewarding and dynamic role.
As QA Test Lead, you will oversee the testing lifecycle across projects, providing leadership and direction to the test team to ensure delivery of high-quality products that align with customer expectations. This role is integral to maintaining software excellence and upholding testing best practices.
You will collaborate closely with Product Managers and Product Owners to review and translate business requirements into effective test strategies, contributing to the overall success of our development initiatives.
ROLE RESPONSIBILTILES
Key Responsibilities:
Responsibilities will include:
Collaborate with Product Managers and Product Owners to gain a thorough understanding of business and functional requirements
Lead and organise the junior QA team across multiple projects, prioritising tasks and delegating work effectively to meet deadlines
Monitor and track testing progress, identifying and resolving blockers to ensure timely delivery
Serve as the first point of escalation for the junior QA team, providing guidance and support on complex issues
Partner with Product Managers to triage and investigate production issues, ensuring swift resolution
Prepare comprehensive test reports and present findings to senior stakeholders
Identify skill gaps within the QA team and collaborate with management to support professional development and training initiatives
Develop and maintain test scripts based on detailed business requirements and user stories
Create, manage, and update test data to support various test scenarios
Execute test cases, accurately document results, and maintain evidence within the project management system
Log, track, and verify defects in the project management tool, including documenting fixes and collaborating with developers to validate resolutions
Work closely with development teams to clarify bug behaviour and expected outcomes
Manage and prioritise tasks across concurrent projects, ensuring efficient use of time and resources
Maintain flexibility to work on multiple projects simultaneously in a fast-paced, deadline-driven environment.
Key Skills & Experience:
Knowledge of the industry in which Flui operates (Utility industry market messaging and orchestration/Smart meter messaging and management/DCC Adaptor) is essential for this role as is the willingness to adapt and stay current with continuing industry change
Extensive experience in Software Testing
Experience of hiring, mentoring and developing a QA team
Experience of being a first point of contact for clients and stakeholders
Experience in developing comprehensive Test Plans for Software Projects
Experience in creating and presenting QA reports to management
Experience in manual testing of mobile, web and desktop applications
Knowledge of the software development lifecycle
Understanding in black box test techniques
Experience of QA tracking systems such as Azure DevOps or similar
Experience of producing test cases, test scripts, and test data based upon business requirements
Microsoft Office experience, particularly Excel and Word
Intermediate experience in using SQL.
Personal Attributes:
Leadership Skills : Confident leading a team, delegating tasks, and mentoring junior testers effectively
Detail-Oriented : Demonstrates precision and accuracy in testing activities, ensuring high-quality deliverables
Analytical Thinker : Strong problem-solving skills with the ability to break down complex issues into manageable components
Proactive Attitude : Takes initiative to identify potential issues and suggest improvements before they become problems
Excellent Communicator : Able to convey technical concepts clearly to both technical and non-technical stakeholders
Customer-Focused : Keeps the end-user experience top of mind when designing and executing test cases
Adaptable : Thrives in dynamic environments and adjusts quickly to shifting priorities or changes in project scope.
Other desirable but not essential experience:
Advanced Software Testing qualification (above ISTQB Foundation)
Understanding of test automation frameworks
Experience of liaising with stakeholders regarding production issues.
WHY JONAS SOFTWARE?
Be part of a dynamic and innovative global organisation
Competitive compensation and benefits package
Opportunities for career growth within our expansive portfolio
Join a collaborative environment that champions diversity, equity, and inclusion, creating a space where everyone can excel.
WHAT OUR EMPLOYEES SAY ABOUT US
See what our employees say about us in the highlights video from our Jonas Annual Business Awards 2023 and our ‘Every Person Matters’ video from our Jonas Annual Business Awards 2024
ADDITIONAL INFORMATION
LOCATION
Remote (ability to travel, sometimes at short notice)
The position is based in the UK
SALARY
£50,000 – £60,000 Dependant on experience
BENEFITS
25 days annual leave
10 days rolling sick plan, including extended illness pay
Pension 5% EE and 4% ER (increases after 3 years to a max of 6%)
Life Assurance 4x base salary
Private Health Insurance
Option to join the CSI Employee Share Purchase Scheme
Personal Travel Insurance
Cycle to Work scheme
Electric/Hybrid Vehicle scheme
Discounted gym membership
Discounted high street retailer scheme.
MUCH MORE THAN A BENEFIT
Internal Learning & Development programmes
Internal Mentor programme
Employee Assistance Program (EAP) and Mental Health First Aiders to support you
Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group.
OUR DEIB COMMITMENT
Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!
We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone.
FLEX WORKS CULTURE
Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees’ wellbeing and helps to provide great places to work.
For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.
Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Business Unit:
Flui Tech – UK
Scheduled Weekly Hours:
37.5
Number of Openings Available:
1
Worker Type:
Regular
Career Site:
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
IS THIS YOU?
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QA Test Lead employer: Jonas Software UK
Contact Detail:
Jonas Software UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QA Test Lead
✨Tip Number 1
Familiarise yourself with the utilities sector, especially in areas like smart meter messaging and management. Understanding the specific challenges and technologies used in this industry will help you stand out during discussions with the hiring team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led QA teams in the past. Be ready to discuss how you prioritised tasks and resolved conflicts, as this role requires strong team management.
✨Tip Number 3
Brush up on your knowledge of QA tracking systems like Azure DevOps. Being able to demonstrate your proficiency with these tools can give you an edge, as they are essential for managing testing processes effectively.
✨Tip Number 4
Prepare to discuss your experience with creating comprehensive test plans and reports. Highlight any instances where your insights led to significant improvements in product quality, as this aligns with the company's commitment to excellence.
We think you need these skills to ace QA Test Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software testing and leadership. Emphasise your ability to manage a QA team and your familiarity with the utility industry, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance and how your background aligns with Flui Technologies' commitment to excellence. Mention specific experiences that demonstrate your leadership skills and problem-solving abilities.
Showcase Relevant Skills: Clearly outline your experience with QA tracking systems like Azure DevOps, manual testing, and developing test plans. Highlight any advanced qualifications or certifications you have in software testing to stand out.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to leading a QA team, handling production issues, and ensuring high-quality deliverables. Be ready to provide examples from your past experiences.
How to prepare for a job interview at Jonas Software UK
✨Understand the Company and Industry
Before your interview, make sure to research Flui Technologies and the utilities sector. Familiarise yourself with their products and services, as well as current trends in the industry. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a QA Test Lead, you'll be expected to lead a team. Prepare examples of how you've successfully managed teams in the past, including how you delegated tasks and supported junior testers. Highlight your ability to mentor and develop others, as this is crucial for the role.
✨Prepare for Technical Questions
Expect questions related to software testing methodologies, test case development, and defect tracking systems like Azure DevOps. Brush up on your technical skills, especially in manual testing and SQL, as these are key components of the job.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical thinking and proactive attitude.
