New Business Sales Manager in Leicester

Established in 1978, MCR Systems has over forty years' experience in providing hospitality, catering and leisure organisations with enterprise management solutions which directly improve the efficiency of their business operations. We do this by combining high quality software, cutting edge EPOS technology and an unrivalled level of experience in providing the best installation, customer training, support and consultancy services.

MCR Systems offer a unique combination of skills and experience in the installation of EPOS Systems and project management ensuring maximum efficiency and minimum disruption. At MCR Systems we recognise that technology can only be part of a business solution. Software is a tool, a means to an end, and that end is to improve your bottom line. We have built a powerful reputation for improving business performance by providing high levels of support, both pre and post-sales. The ongoing expert support, training and after-sales backup we offer each of our customers is an integral part of the solutions we offer.

Company Vision

Our vision is to provide our customers with enterprise management solutions which directly improve the efficiency of their business operations. We will achieve this vision by employing the best people, combining the highest quality software and cutting-edge EPOS technology with an unrivalled level of experience in providing the best installation, customer training, support and consultancy services.

• Our Customers: Every customer is an integral part of our business and we strive to improve our clients’ business performance by providing high quality products which reflect their business needs, coupled with the highest levels of installation, support, training and after-sales care.
• Our People: Inspiring people to be the best version of themselves every day, within a supportive and encouraging environment, providing exciting opportunities for growth and talent development, framed inside our core values of integrity, honesty, respect and innovation.
• Our Products: Our technology is a key part of our clients’ business operation, so the products and solutions we build must be intuitive, relevant, robust and reliable. We must innovate frequently, listen to our customer feedback keenly, and exceed our client’s expectations consistently.

THE POSITION

The New Business Sales Manager is responsible for selling our Software, Hardware and Services, and reports to the Head of Sales. It will be the New Business Development Manager role to ensure that all agreed sales targets are met, or exceeded, in their allocated region. The New Business Sales Manager will generate new business through direct selling to leads (both provided and sourced), cold calling, conducting sales campaigns and networking with contacts in the industry.

JOB RESPONSIBILITIES:

• Maintain an in-depth knowledge of the Company’s product portfolio and awareness of competitor products.
• Maintaining an awareness of industry trends.
• Learn, adopt and adhere to the company sales guidelines and standard operating procedures (SOPs).
• Assist with devising and implementing lead generation activities, as required.
• Qualify, develop and manage a lead through to sales conversion, whether sourced or provided by Companies.
• Respond to and follow up all sales enquiries using appropriate methods as per the SOP.
• Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets.
• Ensure SalesForce is kept fully up to date with all sales activity and pipeline activity.
• Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded.
• Identifying the needs and wants of a potential customer.
• Presenting the Company solution without misrepresentation.
• Demonstrating software solutions and associated products in person or over the Internet.
• Handling objections from potential sales opportunities.
• Preparing and presenting quotations/proposals to sales opportunities.
• Negotiating and closing sales.
• Fulfilling reporting requirements to the Sales Manager according to the deadlines set for the Department.
• Maximise profit on all potential sales opportunities.
• Provide excellent customer services to clients over the phone or in person.
• Attend training to develop relevant knowledge, techniques and skills.
• Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads.
• Attend industry trade shows as directed by the management team from time to time.
• Participate in regular team meetings.
• Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.

QUALIFICATIONS:

• Desirable experience selling SAAS Software/Technology solutions within the QSR or Contract Catering Vertical.
• Hold a degree or relevant qualification is desirable.
• Proven record in selling business application software.
• Relevant professional sales training and experience.
• Strong negotiation skills and ability to close sales.
• Excellent written, verbal and presentation communications skills.
• The ability to build and foster business relationships.
• Good understanding of technology and how it is applied in business.
• A moderate degree of computer literacy and technical competency.
• Demonstrable evidence of organizing customer accounts and projection implementation.

PERSONAL CHARACTERISTICS:

• High degree of self-motivation.
• Energy and enthusiasm.
• Honesty and integrity.
• Strong customer service mindset.
• Goal orientation.
• Professionalism and persistence with ability to overcome obstacles and setbacks.
• Valid UK Driving Licence.
• Valid Passport.