Jonas Event Technology UK is seeking a Customer Delivery Team Leader to head the Customer Delivery Team, ensuring efficient handling of proactive event deliverables and reactive customer support. You’ll integrate AI tools within workflows and guide a multi-disciplinary team including Digital Systems and Business Administration.
You will drive performance, establish escalations, and partner with Customer Success Managers to align operations with commercial goals, while reporting on key metrics
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Customer Delivery Lead - AI-Driven Support in Wallingford employer: Jonas Event Technology
At Jonas Event Technology, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises customer success and employee growth. Located in Wallingford, Oxfordshire, our hybrid work model fosters flexibility while providing opportunities for professional development and collaboration within a supportive team environment. Join us to make a meaningful impact in the SaaS industry, where your contributions will be valued and recognised.
