At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with shoppers.
- Company: Join Jonak, a chic and modern brand with a rich heritage in women's fashion.
- Benefits: Competitive salary, dynamic team environment, and opportunities for growth.
- Other info: Flexible hours with a supportive team culture that values diversity.
- Why this job: Be part of an iconic London location and make a real impact on customer experiences.
- Qualifications: Passion for sales, excellent communication skills, and a flair for fashion.
The predicted salary is between 22000 - 26000 £ per year.
Founded in 1964 in the heart of Saint Germain des Prés, the Jonak family business has made women its greatest source of inspiration. Derbies, moccasins, boots, slippers, pumps: so many opportunities to appropriate, reinvent and play with trends throughout the seasons. Resolutely feminine, the Jonak wardrobe is the expression of a modern and daring style, both chic and timeless. It appeals to the discerning woman who pays attention to detail and who likes to adapt her elegant, casual, preppy, rock'n'roll or sophisticated silhouette to suit her mood.
With its wealth of expertise and talented staff, Jonak now has almost 80 points of sale in France and abroad, and invites you to grow together with ambition and high standards. We’re excited to strengthen our team at our boutique on King’s Road, one of London’s most iconic shopping destinations. To support the continued success of this location, we’re looking for a passionate and customer-focused Sales Advisor to join us. This is a fantastic opportunity to become part of a dynamic team, deliver exceptional service, and contribute to creating an outstanding in-store experience for our customers.
If you have a genuine love for retail, a strong sense of service, and the energy to thrive in a fast-paced environment, we’d love to hear from you.
Responsibilities- Delivering an exceptional and personalised customer experience.
- Building strong relationships with customers and fostering loyalty to the brand.
- Actively contributing to achieving individual and store sales targets and KPIs.
- Advising customers on our products and sharing your expertise to meet their needs.
- Supporting the maintenance of the brand’s visual identity and merchandising standards.
- Assisting with stock management, replenishment, and general operational tasks.
- Ensuring internal procedures and company guidelines are applied at all times.
- Working collaboratively with the team to create a positive and engaging store environment.
If you are enthusiastic, proactive, and passionate about delivering excellence in retail, we would be delighted to hear from you.
Requirements- Available to work two Sundays a month, 35-hour permanent schedule.
- Fluency in French would be an advantage.
- Passion for sales, excellent presentation and elocution skills, natural interpersonal skills.
- Dynamic, organised, rigorous and versatile with a good command of IT tools.
- We encourage attitudes and behaviours associated with good manners to maintain a respectful, harmonious and high-performance workplace.
- We welcome applications from all backgrounds!
Sales Assistant - Full Time 35h - London King's Road employer: JONAK
At Jonak, we pride ourselves on being an exceptional employer that values creativity and passion in the heart of London’s iconic King's Road. Our dynamic work culture fosters collaboration and personal growth, offering employees the chance to thrive in a fast-paced retail environment while delivering outstanding customer experiences. With a commitment to high standards and a supportive team atmosphere, we invite you to join us in shaping the future of fashion retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time 35h - London King's Road
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JONAK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JONAK!
We think you need these skills to ace Sales Assistant - Full Time 35h - London King's Road
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JONAK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JONAK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JONAK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JONAK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
