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- Tasks: Assist customers with collections and provide excellent service.
- Company: Dynamic financial services firm in the heart of Bristol.
- Benefits: £28,800 salary, 25 days holiday, hybrid working, and no weekends!
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great public transport links and a vibrant city centre location.
The predicted salary is between 28800 - 28800 £ per year.
Customer Collections Advisor in Financial Services.
Salary: £28,800 pa
Hours: Monday to Friday, shift patterns between 8.30am and 6.30pm (no weekends!)
Location: Bristol City Centre, close to excellent public transport links (Bus & Train)
Contract: Permanent, full time, 35 hpw, with hybrid working (3 days office per week)
Benefits: 25 days holiday + bank holidays
Collections Advisor in Newport employer: Jomo People
Contact Detail:
Jomo People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor in Newport
✨Tip Number 1
Network like a pro! Reach out to current or former Collections Advisors on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about your experience in customer collections and how you can showcase your skills. We want to see you shine!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking smart can boost your confidence. We want to make a great first impression, so let’s nail that look!
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows enthusiasm and keeps you fresh in their minds. We’re all about making connections, so let’s keep that momentum going!
We think you need these skills to ace Collections Advisor in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that are relevant to the Collections Advisor role. Highlight any previous customer service or financial services experience, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working in collections and how your background makes you the ideal candidate. Keep it concise but engaging!
Showcase Your Communication Skills: As a Collections Advisor, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. This could be through examples of past experiences or specific achievements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Jomo People
✨Know Your Numbers
As a Collections Advisor, you'll be dealing with financial matters, so brush up on your knowledge of basic financial principles and debt collection processes. Be ready to discuss how you would handle specific scenarios involving customer payments or disputes.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully resolved customer issues in the past. Think about times when you had to explain complex information clearly and concisely.
✨Demonstrate Empathy
Collections can be a sensitive topic for many customers. Be prepared to discuss how you would approach conversations with empathy and understanding. Share examples of how you've built rapport with customers in challenging situations.
✨Research the Company
Familiarise yourself with the company’s values and mission. Understanding their approach to customer service and collections will help you align your answers with what they’re looking for. It shows that you're genuinely interested in being part of their team.
