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- Tasks: Assist customers with collections and provide excellent service.
- Company: Dynamic financial services firm in the heart of Bristol.
- Benefits: £28,800 salary, 25 days holiday, hybrid working, and no weekends!
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great public transport links and a vibrant city centre location.
The predicted salary is between 28800 - 28800 £ per year.
Customer Collections Advisor in Financial Services.
Salary: £28,800 pa
Hours: Monday to Friday, shift patterns between 8.30am and 6.30pm (no weekends!)
Location: Bristol City Centre, close to excellent public transport links (Bus & Train)
Contract: Permanent, full time, 35 hpw, with hybrid working (3 days office per week)
Benefits: 25 days holiday + bank holidays
Collections Advisor employer: Jomo People
Contact Detail:
Jomo People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former Collections Advisors on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about your experience in customer collections and how you can showcase your skills. We want to hear your success stories!
✨Tip Number 3
Dress to impress, but keep it comfortable! Since this is a hybrid role, showing that you can balance professionalism with a relaxed vibe can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Collections Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and collections. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Collections Advisor role. Share your passion for helping customers and any relevant experiences that make you stand out.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jomo People
✨Know Your Numbers
As a Collections Advisor, you'll be dealing with financial matters, so brush up on your knowledge of basic financial principles and debt collection processes. Be prepared to discuss how you would handle specific scenarios involving customer payments or disputes.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, demonstrate your ability to listen actively and respond empathetically. Use examples from past experiences where you successfully resolved customer issues or negotiated payment plans.
✨Research the Company
Familiarise yourself with the company’s values, mission, and any recent news. This will not only help you tailor your answers but also show your genuine interest in the role and the organisation. Mentioning specific initiatives or values during your interview can set you apart.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or performance metrics. This shows that you’re engaged and serious about the position.
