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- Tasks: Assist customers with collections and provide excellent service.
- Company: Dynamic financial services firm in the heart of Bristol.
- Benefits: £28,800 salary, 25 days holiday, hybrid working, and no weekends!
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great public transport links and a vibrant city centre location.
The predicted salary is between 28800 - 40320 £ per year.
Customer Collections Advisor in Financial Services.
Salary: £28,800 pa
Hours: Monday to Friday, shift patterns between 8.30am and 6.30pm (no weekends!)
Location: Bristol City Centre, close to excellent public transport links (Bus & Train)
Contract: Permanent, full time, 35 hpw, with hybrid working (3 days office per week)
Benefits: 25 days holiday + bank holidays
Collections Advisor in Bath employer: Jomo People
Contact Detail:
Jomo People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor in Bath
✨Tip Number 1
Network like a pro! Reach out to current or former Collections Advisors on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about your experience in customer collections and how you can showcase your skills. We want to see you shine!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking smart can boost your confidence. We want to make a great first impression, so let’s nail that look!
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. We’re all about making connections!
We think you need these skills to ace Collections Advisor in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Collections Advisor role. Highlight any relevant experience in customer service or financial services, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us at StudySmarter. Mention specific examples of how you've handled collections or customer queries in the past.
Showcase Your Skills: We want to see your skills in action! If you have experience with collections software or any relevant tools, make sure to mention them. This will help us understand how you can hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Collections Advisor position. We can’t wait to hear from you!
How to prepare for a job interview at Jomo People
✨Know Your Numbers
As a Collections Advisor, you'll be dealing with financial matters, so brush up on your knowledge of basic financial principles and debt collection processes. Be prepared to discuss how you would handle specific scenarios involving customer payments or overdue accounts.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, demonstrate your ability to listen actively and respond empathetically. You might even want to prepare examples of how you've successfully resolved customer issues in the past.
✨Research the Company
Familiarise yourself with the company’s values and mission. Understanding their approach to customer service and collections will help you align your answers with what they’re looking for. It shows that you’re genuinely interested in being part of their team.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or the hybrid working model. This not only shows your interest but also helps you gauge if the company is the right fit for you.
