Joma Jewellery Ltd is seeking a Customer Experience Specialist to join our busy CX team, supporting our retail customers across both brands. You will handle queries via email, phone and webchat, aiming to deliver a personalised, on-brand experience.
This is a fixed-term contract until 12 January 2027, with a hybrid working pattern and occasional trips to Banbury Head Office. You'll report to the Ecommerce Retail Customer Experience Manager and collaborate with Ecommerce, Operations and Marketing
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Remote Customer Experience Specialist (Fixed-Term) employer: Joma Jewellery Ltd
Joma Jewellery Ltd is an exceptional employer, offering a vibrant work culture that fosters creativity and innovation in the heart of the jewellery industry. With a strong commitment to employee growth, we provide ample opportunities for professional development and career advancement, ensuring that our team members thrive in their roles. Located in a dynamic environment, we pride ourselves on our supportive atmosphere and unique benefits that make working here both meaningful and rewarding.
