At a Glance
- Tasks: Build strong relationships and drive growth for key retail accounts.
- Company: Join a family-run, entrepreneurial company with a vibrant team culture.
- Benefits: Competitive salary, generous holiday, staff discounts, and career development opportunities.
- Other info: Flexible working options and a supportive team atmosphere.
- Why this job: Make a real impact in a fast-paced environment while nurturing valuable partnerships.
- Qualifications: Experience in account management and excellent relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you a commercially driven Account Manager with a passion for building lasting relationships and delivering exceptional customer experiences? Do you thrive on identifying growth opportunities, developing strategic partnerships and driving results within a fast-paced, entrepreneurial environment? If so, we’ve got the perfect opportunity for you!
We're looking for an Account Manager to join our ambitious Sales team. This is an exciting opportunity for an experienced account management professional to take ownership of a portfolio of key wholesale and house accounts across both Katie Loxton and Joma Jewellery, helping to drive sustainable growth while delivering outstanding service to our valued retail partners.
You will make an impact by:
- Building and nurturing strong relationships with key retail partners and strategic accounts, becoming a trusted extension of their business
- Acting as the primary point of contact for customers, ensuring an exceptional level of service, responsiveness and support
- Managing and growing a portfolio of wholesale and key house accounts, delivering against agreed sales targets, KPIs and commercial objectives
- Identifying opportunities to increase revenue through account development, new product introductions, upselling and cross-selling initiatives
- Developing strategic account plans that support both short-term performance and long-term partnership growth
- Working closely with the Head of Sales to identify, target and secure new business opportunities across domestic and international markets
- Presenting new collections, product launches and seasonal ranges to customers with confidence and enthusiasm
- Negotiating trading agreements, promotional activity and commercial terms to deliver mutually beneficial outcomes
- Partnering with customers to understand their objectives, supporting them with tailored solutions that drive mutual success
- Collaborating with Merchandising teams to review forecasts, stock availability, sales performance and future demand planning
- Ensuring customers have the right products available at the right time to maximise sales opportunities and support successful launches
- Monitoring account performance, analysing sales trends and identifying opportunities for growth, improvement and optimisation
- Securing and managing promotional activity for key trading periods, ensuring strong return on investment and profitable sales growth
- Gathering and sharing customer feedback, market insights, competitor activity and emerging trends to help shape future business decisions
- Working collaboratively with Sales, Merchandising, Design, Marketing, Finance, Operations and Visual Merchandising teams to deliver exceptional customer experiences
- Managing projects and timelines across multiple stakeholders, ensuring key milestones and customer commitments are achieved
- Supporting and developing the Wholesale Coordinator through coaching, guidance and ongoing development opportunities
- Identifying opportunities to improve processes, strengthen customer relationships and contribute to the continued growth of the Sales function
The talent you’ll bring:
- Proven experience managing and growing key retail, wholesale or strategic customer accounts
- A strong track record of delivering customer retention, account growth and commercial success
- Excellent relationship-building skills with the ability to establish trust and credibility at all levels
- Strong commercial awareness with a good understanding of retail performance drivers and customer needs
- Excellent sales, negotiation, influencing and presentation skills
- Experience presenting new products, collections or seasonal ranges to customers
- Strong understanding of forecasting, stock planning and merchandising principles
- The ability to identify opportunities for account expansion, revenue growth and new business development
- Excellent communication skills with the confidence to influence both internal stakeholders and external partners
- A proactive and solutions-focused approach with strong problem-solving abilities
- Experience developing and implementing strategic account plans that deliver measurable results
- Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines effectively
- Highly analytical, with the ability to interpret sales data and turn insights into actions
- A self-motivated and adaptable approach, comfortable working within a fast-paced and evolving business environment
- Experience coaching, mentoring or developing team members would be advantageous
- A genuine passion for building partnerships, delivering exceptional customer experiences and representing our brands with pride
Perfectly packaged:
- A competitive salary, DOE
- 25 days holiday rising to 27 with length of service, plus bank holidays
- A broad benefits package including our staff favourite – a very generous staff discount across both our brands
- Opportunities to make a significant impact within a growing, ambitious business
- Ongoing learning and development opportunities to support your career progression
- An innovative and friendly workplace with a team we’re proud to be part of
Account Manager employer: Joma Jewellery Ltd
Join a family-run, entrepreneurial company based in Banbury, where creativity and collaboration thrive. As an Account Manager, you'll enjoy a competitive salary, generous holiday allowance, and a broad benefits package, including a staff discount on our beautiful products. With a focus on employee growth and a supportive work culture, this role offers the chance to make a significant impact while working alongside a bright and friendly team dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Joma Jewellery Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Joma Jewellery Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Joma Jewellery Ltd:When writing your cover letter, make sure to tailor your message specifically for Joma Jewellery Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Joma Jewellery Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Joma Jewellery Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Joma Jewellery Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Joma Jewellery Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
