Joma Jewellery & Katie Loxton is hiring a Customer Experience Specialist to support our retail customers across both brands. You will handle inquiries via email, phone and webchat, deliver on-brand service and resolve issues with empathy in a fast-paced environment.
Work is predominantly remote with occasional trips to our Banbury head office; 8-hour shifts over 5 days, including occasional weekend work. You’ll collaborate with Ecommerce, Operations and Marketing to exceed customer expectations.
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Remote Customer Experience Specialist in Banbury employer: Joma Jewellery & Katie Loxton
Joma Jewellery is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the brand's online success. Located in Banbury, the role offers a flexible work arrangement with three days on-site and two days remote, promoting a healthy work-life balance. With ample opportunities for professional growth and development, you will be part of a dynamic team that values creativity and data-driven decision-making, making it a rewarding place to advance your career.
Contact Details:
Joma Jewellery & Katie Loxton Recruitment Team
