Joma Jewellery And Katie Loxton is seeking a Customer Experience Specialist to join our Customer Experience team. You will support retail customers for both brands via email, phone and webchat with a personalised, on-brand approach.
The role is predominantly remote with occasional visits to our Banbury head office as required. You will handle refunds, respond to social media, and work with Ecommerce, Operations and Marketing to meet SLAs.
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Remote Ecommerce CX Specialist in Harwell employer: Joma Jewellery and Katie Loxton
At Joma Jewellery and Katie Loxton, we pride ourselves on fostering a vibrant and inclusive work culture that encourages creativity and innovation. As a Paid Social Growth Lead, you will not only have the opportunity to shape our social media strategy but also benefit from ongoing professional development and a supportive team environment in a dynamic retail setting. Join us in a location that values work-life balance and offers unique perks, making it an excellent place for meaningful and rewarding employment.
Contact Details:
Joma Jewellery and Katie Loxton Recruitment Team
