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For Companies At a Glance
- Tasks: Manage product data and ensure smooth operation of our ecommerce platforms.
- Company: Join a family-run, innovative company with a friendly team culture.
- Benefits: Competitive salary, generous holiday, staff discounts, and career development opportunities.
- Why this job: Make a real impact in a fast-paced, creative environment while developing your skills.
- Qualifications: Intermediate Excel skills, attention to detail, and proactive communication.
- Other info: Flexible working with a mix of office and remote days.
The predicted salary is between 25500 - 30000 £ per year.
THE OPPORTUNITY
At Joma Jewellery and Katie Loxton, we’re passionate about creating beautifully designed products and delivering exceptional customer experiences. We are now looking for a proactive and detail-driven Ecommerce Executive to join our team.
In this exciting role, you’ll be at the heart of our online business, ensuring the smooth day-to-day running of our Retail and Wholesale websites. From seasonal launches to ongoing site management, you’ll play a key role in keeping our ecommerce platforms performing seamlessly and delivering an outstanding experience to our B2C and B2B customers.
Working closely with the Ecommerce Development Manager and supporting the wider Ecommerce team, you’ll manage product data, troubleshoot technical issues, liaise across departments, and contribute to continuous improvements across our sites. This is a fantastic opportunity to join two thriving brands, develop your technical skills, and make a real impact in a fast-paced, creative environment.
The role is Monday – Friday 9am-5pm. You\’ll enjoy the exciting buzz of our friendly office in Banbury, Oxfordshire three times a week on average with the flexibility to work from home for the remaining two days.
BEHIND THE BRANDS
We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.
HOW YOU\’LL CONTRIBUTE
- Preparing and inputting product data, video and imagery for bulk uploads across the B2C and B2B Ecommerce website, along with our Wholesale Repzio app
- Ensuring that product information and personalised elements are maintained in line with our ERP software requirements
- Ensuring all orders correctly sync between our website and our ERP
- Supporting customer service when needed to investigate and resolve any onsite bugs predominantly in relation to personalised products, supporting with other investigations where needed
- Liaising with various teams including Design, Systems and Wholesale to ensure products launch onsite efficiently, project managing the timely delivery, highlighting risks to relevant stakeholders
- Communicating workload and project priorities to management
- Actively raising any site improvement needs to the Ecommerce Development Manager
- Supporting and maintaining a website user guide
- In collaboration with the wider team, supporting with setup and maintain website discounts via cart price and catalogue price rules (including generating discount codes for internal Customer Experience team and Marketing team)
- Supporting in actioning any Merchandising department website requests including enabling and disabling products
THE TALENT YOU\’LL BRING
- Intermediate understanding of Excel
- Proactive communication and teamwork
- Meticulous attention to detail
- Solution-driven
- Organised with a strong ability to prioritise
- Ability to work under pressure to meet deadlines
- Knowledge of Magento is desirable
PERFECTLY PACKAGED
- A salary of £25,500 – £30,000 DOE
- 33 days holiday rising to 35 with length of service inclusive of bank holiday
- A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal
- Opportunities to make an impact as well as learn and develop further
- An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal
Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts.
We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
Ecommerce Executive employer: Joma Jewellery and Katie Loxton
Contact Detail:
Joma Jewellery and Katie Loxton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive
✨Tip Number 1
Get to know the company inside out! Research Joma Jewellery and Katie Loxton, their products, and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and thinking about how your skills match the role. Be ready to discuss your experience with product data management and any technical issues you've solved in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Ecommerce Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Ecommerce Executive role. Highlight your relevant experience and skills, especially those that align with managing product data and troubleshooting technical issues.
Showcase Your Attention to Detail: Since this role requires meticulous attention to detail, provide examples in your application that demonstrate how you've successfully managed projects or tasks where precision was key. We love seeing candidates who can spot the little things!
Communicate Clearly: Proactive communication is essential in our team. Use your application to showcase your ability to communicate effectively, whether it’s through clear writing or by sharing experiences where you’ve collaborated with others to achieve a goal.
Apply Through Our Website: We encourage you to apply directly through our careers portal. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re there!
How to prepare for a job interview at Joma Jewellery and Katie Loxton
✨Know Your Ecommerce Stuff
Make sure you brush up on your knowledge of ecommerce platforms, especially Magento if you can. Familiarise yourself with how product data is managed and the importance of a seamless customer experience. This will show that you're not just interested in the role but also understand the technical side of things.
✨Show Off Your Attention to Detail
In this role, meticulous attention to detail is key. Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in product data or ensuring a project was delivered on time, these stories will highlight your fit for the position.
✨Be Proactive in Communication
Since the job involves liaising with various teams, demonstrate your proactive communication skills. Think of times when you took the initiative to solve a problem or improve a process. This will show that you can effectively collaborate and keep everyone in the loop.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the role and the company culture. Ask about their approach to continuous improvement or how they handle site bugs. This not only shows your interest but also helps you gauge if the company is the right fit for you.
