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For Companies At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join a prestigious jewellery retailer with a rich history in Cheltenham.
- Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work environment.
- Why this job: Be part of a legacy, drive sales, and make a real impact in the community.
- Qualifications: Experience in jewellery retail management and a passion for customer service are essential.
- Other info: This role offers a chance to elevate your career in a high-calibre retail setting.
The predicted salary is between 36000 - 60000 £ per year.
At the heart of Cheltenham and the pinnacle of the finest jewellery retail for several generations, few stores can offer the same exceptional shopping experience. The challenge now is to find an experienced, customer-focused Store Manager with industry credibility, capable of leading the team to achieve greater town and national recognition.
There will be involvement and responsibility in every aspect of day-to-day store operations. This iconic retailer requires smooth, seamless management both internally in-store and externally, liaising with key manufacturing suppliers. Sales and customer service must never be compromised, and the staff will require leadership, inspiration, and training to achieve a five-star service standard. Inventory and stock management will require vigilance and absolute control to ensure the showroom is optimally presented and able to maximise merchandise sales. You must intuitively draw upon every trading and financial trend to proactively address areas for improvement and closer control. Support from the marketing and commercial teams will provide the insights necessary for making informed decisions to propel sales forward. Compliance and security within your domain will be continuously assessed to ensure that the high standards recognised by all are consistently maintained.
Requirements:
- Proven leadership and team management experience within the jewellery industry.
- First-class communication and customer service skills.
- A career track record of driving sales and achieving set targets.
- Organised and intuitively driven to anticipate and prepare for any store challenges.
- Proficient in using all retail management tools available.
- Ultimately customer-focused, with a meticulous eye for detail.
Few roles in the industry demand such exacting standards and high-calibre retail leadership, but with the right Store Manager at the helm, even greater achievements are within reach.
Store Manager employer: Jolyon Marshall Limited
Contact Detail:
Jolyon Marshall Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the jewellery industry. Understanding current market dynamics and customer preferences will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with professionals in the jewellery sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals that could give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlighting your leadership style and how it has positively impacted sales and customer service will resonate well with the hiring team.
✨Tip Number 4
Research the store's history and its position within the Cheltenham community. Being able to articulate how you can contribute to its legacy and enhance its reputation will show your genuine interest in the role and the brand.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in the jewellery industry. Include specific examples of how you've driven sales and achieved targets, as well as any relevant skills in customer service and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the jewellery market. Mention your ability to lead a team and your commitment to providing exceptional customer service, aligning with the company's values.
Highlight Relevant Experience: In your application, emphasise your experience with inventory and stock management. Provide examples of how you've maintained high standards in store presentation and compliance, which are crucial for this role.
Showcase Communication Skills: Demonstrate your first-class communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively liaised with suppliers or collaborated with marketing teams to drive sales.
How to prepare for a job interview at Jolyon Marshall Limited
✨Showcase Your Leadership Skills
As a Store Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it has positively impacted sales and customer service.
✨Demonstrate Customer Focus
This role requires a strong commitment to customer service. Be ready to discuss specific instances where you went above and beyond for customers, and how you trained your team to do the same. Highlight your understanding of the jewellery industry and its unique customer needs.
✨Know Your Numbers
Familiarise yourself with key performance indicators relevant to retail management, such as sales targets, inventory turnover, and customer satisfaction metrics. Be prepared to discuss how you've used data to drive improvements in previous roles.
✨Prepare for Operational Questions
Expect questions about day-to-day store operations, including inventory management and compliance. Think about challenges you've faced in these areas and how you overcame them, demonstrating your organisational skills and attention to detail.
