At a Glance
- Tasks: Join us as a Sales Consultant, selling luxury jewellery and providing top-notch customer service.
- Company: Berry's Jewellers is a prestigious family-owned business with a rich heritage since 1897.
- Benefits: Enjoy competitive salary, pension scheme, staff discounts, and ongoing training opportunities.
- Why this job: Be part of a luxury brand that values customer care and offers a beautiful work environment.
- Qualifications: Ideally have a GIA certificate or desire to train; previous retail experience is a plus.
- Other info: Must be available to work Sundays and Bank Holidays on a rota basis.
The predicted salary is between 28800 - 42000 £ per year.
Founded in 1897, as a family business Berry’s Jewellers are proud of their heritage and prestigious reputation as luxury jewellers. In recent years our client has developed into a leading high-end diamond and watch specialist, sourcing and importing luxury jewellers from all around the world. They proudly have a network of 10 stores in Leeds, Windsor, Hull, Newcastle, Nottingham, and York. Despite growth and success, Berry’s Jewellers still remain true to their core values of providing world class customer service, care and the highest quality jewellery. Job Role: There is now an exciting opportunity to join the business as a Sales Consultant within their York boutique. As a Sales Consultant you will be at the forefront of the business, interacting with customers and providing a world class customer service. Main tasks include: * Sell jewellery, watches, and gifts * Provide expert advice about various products on sale * Provide a high standard of service and customer care in their beautiful store * Deal with incoming post and direct it to an appropriate department * Process incoming stock via internal stock systems * Advise customers and deal with their jewellery/watches/gifts brought in for repair; all enquiries and ensure the correct administration procedures are followed; deal with valuations, replacement estimates * Display products attractively in the display windows in order to attract, encourage and motivate attention and sales * To maintain care of stock Requirements: * Ideally jewellery focused with GIA certificate and/or Professional Jewellery Diploma or the desire to train to this level * Previous experience working for a Jewellery and Watch retailer would be an advantage * Excellent communication skills * Proven track record in delivering outstanding customer service * Must be available to work Sundays and Bank Holidays working on a rota basis SALARY: Competitive £salary reflective of experience + pension scheme + staff uniform allowance + staff discount + ongoing training To apply to join this continually evolving and successful Jewellery Group business please present your CV at the earliest opportunity to Jolyon at Jolyon Marshall Limited
Sales Consultant - Berry's Jewellers employer: Jolyon Marshall Limited
Contact Detail:
Jolyon Marshall Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Berry's Jewellers
✨Tip Number 1
Familiarize yourself with the luxury jewellery market, especially the brands and products that Berry's Jewellers offers. This knowledge will help you engage customers effectively and demonstrate your passion for the products.
✨Tip Number 2
Highlight any previous experience in retail, particularly in high-end environments. If you've worked in customer service roles before, be ready to share specific examples of how you went above and beyond for customers.
✨Tip Number 3
Showcase your communication skills during any interactions. Practice articulating your thoughts clearly and confidently, as this is crucial for providing expert advice and building rapport with customers.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding working hours, especially on Sundays and Bank Holidays. Demonstrating your willingness to adapt to the store's needs can set you apart from other candidates.
We think you need these skills to ace Sales Consultant - Berry's Jewellers
Some tips for your application 🫡
Understand the Brand: Research Berry's Jewellers to understand their heritage, values, and product offerings. This knowledge will help you tailor your application and demonstrate your alignment with their commitment to world-class customer service.
Highlight Relevant Experience: Emphasize any previous experience in retail, particularly in jewellery or luxury goods. Mention specific examples of how you've delivered outstanding customer service and contributed to sales in past roles.
Showcase Your Skills: Clearly outline your communication skills and ability to provide expert advice. If you have a GIA certificate or relevant qualifications, make sure to include these in your CV to stand out as a candidate.
Craft a Compelling Cover Letter: Write a personalized cover letter that expresses your enthusiasm for the role and the company. Discuss why you want to work at Berry's Jewellers and how you can contribute to their success in delivering high-quality customer service.
How to prepare for a job interview at Jolyon Marshall Limited
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for jewellery and luxury items during the interview. Share any personal experiences or knowledge you have about different types of jewellery, watches, or gemstones to demonstrate your genuine interest in the field.
✨Highlight Customer Service Skills
Since providing world-class customer service is a core value for Berry's Jewellers, be prepared to discuss specific examples from your past experiences where you delivered exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Product Knowledge
Familiarize yourself with the products that Berry's Jewellers offers, including their unique selling points. Being able to discuss various jewellery pieces, watches, and gifts confidently will show that you are proactive and ready to engage with customers effectively.
✨Prepare Questions About the Company
Show your interest in the company by preparing thoughtful questions about Berry's Jewellers' history, values, and future plans. This not only demonstrates your enthusiasm but also helps you assess if the company aligns with your own values and career goals.