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- Tasks: Engage with customers, manage displays, and provide exceptional service in a jewellery store.
- Company: Join a family-run jewellery business established in 1819, trusted by the community for generations.
- Benefits: Enjoy flexible hours, advance rota planning, and training in product knowledge.
- Why this job: Perfect for retail enthusiasts wanting to grow their career with a respected brand in a vibrant environment.
- Qualifications: Retail experience is a plus; proactive attitude and customer focus are essential.
- Other info: Opportunity to work across two locations in Lewes and Uckfield.
Established in 1819, this family jewellery business has been a mainstay on the High Street, with their clientele placing their trust in them for purchasing fine jewellery and watches for generations. The business operates two stores today – one in Lewes and a second in nearby Uckfield – offering jewellery, timepieces, bespoke custom-made items, and a full range of associated jewellery services (watch and jewellery repairs, valuations, engraving, and ear piercing).
The business is seeking a part-time Sales Consultant who would be flexible regarding both store locations and the days/hours worked, which can be planned well in advance.
Job Role:- The ideal candidate will share the company’s vision of providing exceptional in-store service within the local community.
- This is a client-facing role, and while prior product knowledge is beneficial, training in merchandise will be provided.
- The stores pride themselves on presenting beautiful merchandise in the best possible way, so attention to detail and regular reviews of displays is essential.
- This position will require initiative, as there is always more to be done in retail, whether it’s calling a customer to collect a repair, advising on a pending quote, or informing a client about a new delivery in-store that might interest them.
- Flexibility is important to the client regarding your availability, as the rota can be planned well in advance, ensuring maximum benefit for all parties involved.
- Some experience in retail sales would be advantageous, with previous experience in a High Street retail jeweller being particularly beneficial.
- The successful candidate will need to be proactive once in-store, with the awareness that there is always work to be done.
- Customers are at the heart of everything this business does, so any initiative or idea that can enhance the purchasing or consultation experience is always encouraged.
- Taking initiative is highly valued – the company is fortunate to have immense industry knowledge within the team, and this knowledge requires the best support from staff to ensure the highest level of service is delivered.
This is an excellent opportunity for someone with a passion for retail who is looking for a balance of regular part-time hours with a highly regarded employer. The role offers an interesting and varied remit in a field you are familiar with – a perfect fit for those seeking to further their career with a respected brand.
Sales Consultant employer: Jolyon Marshall Limited
Contact Detail:
Jolyon Marshall Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the jewellery and watch industry. Knowing about different types of jewellery, brands, and trends can help you engage with customers more effectively and show your passion for the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions. Whether it's a phone call or a casual chat, showing that you can connect with customers and understand their needs will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you can contribute to enhancing the in-store experience. Think of specific ideas or initiatives that could improve customer engagement or showcase the products better.
✨Tip Number 4
Show your flexibility and willingness to adapt. Since the role requires working across two locations and varying hours, emphasising your availability and readiness to support the team wherever needed will be crucial.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Company: Familiarise yourself with the jewellery business's history, values, and services. This will help you tailor your application to reflect their commitment to exceptional customer service and community engagement.
Highlight Relevant Experience: If you have prior retail experience, especially in a jewellery setting, make sure to emphasise this in your CV and cover letter. Mention specific skills or achievements that demonstrate your ability to provide excellent customer service.
Showcase Your Initiative: In your application, provide examples of how you've taken initiative in previous roles. This could include suggesting improvements to store displays or enhancing customer experiences, as these qualities are highly valued by the company.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your passion for retail and your understanding of the company's vision. Mention your flexibility regarding working hours and locations, as this aligns with their requirements for the role.
How to prepare for a job interview at Jolyon Marshall Limited
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share any personal experiences or stories that highlight your love for customer service and how you enjoy helping clients find the perfect piece of jewellery.
✨Demonstrate Attention to Detail
Since the business prides itself on presenting beautiful merchandise, be prepared to discuss how you pay attention to detail in your previous roles. You could mention specific examples of how you've enhanced displays or improved customer experiences through careful presentation.
✨Highlight Your Initiative
This role requires a proactive approach, so come ready with examples of times when you've taken the initiative in past jobs. Whether it was suggesting improvements or going above and beyond for a customer, showcasing your ability to think on your feet will impress the interviewers.
✨Be Flexible and Adaptable
Since flexibility is key for this position, be sure to communicate your willingness to work various hours and locations. Discuss how you can adapt to changing schedules and how this flexibility can benefit both you and the business.
