At a Glance
- Tasks: Join our sales team to provide exceptional customer service and support in-store.
- Company: We're a proud independent retail jeweller with a rich tradition and a bright future.
- Benefits: Receive comprehensive trade training and opportunities for career growth in a supportive environment.
- Why this job: Be part of a dynamic team that values customer satisfaction and embraces new market trends.
- Qualifications: Experience in retail or hospitality is a plus; strong communication and selling skills are essential.
- Other info: Exciting potential to lead product areas or marketing initiatives as you grow.
The predicted salary is between 21600 - 36000 £ per year.
The landscape of retailing has very definitely changed. Our client is a proud Independently owned Retail Jeweller with a long tradition of serving their locality with a carefully selected portfolio of watch and jewellery precious items. Opportunities for this client have never been as bright. The company has recently invested further in their infrastructure, widened their product specialism, and fast-forwarded their jewellery and watch aftersales services now available in-store. Ambitious and keen to grow their customer service reactivity in-store, now is felt to be the perfect time to welcome a further talented sales professional to their much-revered sales floor team. Job Role: Increasingly today there is becoming more opportunity to be a specialist consultant – therefore your default career setting is to be keen to learn evermore and take on greater and greater store responsibilities. Brands be they timepieces or fine jewellery are ever keener to be presented in a specific manner reflective of their own distinctive manufacturing kudos – for you this is respected, and you are keen to oblige. Communicationally you are proactive by nature – effervescent in person, efficient with persona if online or virtual, and above all take considerable pride in the traditional meaning of genuinely delivering best store service. Team play in-store is so important. All are encouraged to support each other’s transaction successes – ensuring that each purchasing experience is at the optimum level of customer satisfaction possible. Full comprehensive trade training is available, and this may be via coaching from existing senior company personnel alongside individuals taking the initiative to follow online tutoring provided by select supplier partners. Career wise there are opportunities to in the future push towards taking responsibility of a certain product area / brand or even if opportune use a new area of talent since developed to lead a future store sales and marketing initiative. That’s the attraction of being part of an established Family Jeweller ever ready to adventurously explore new market trends with an agility that within their own locality is difficult to market match. Requirements: * If prospective candidates have already enjoyed selling and serving clientele within the Watch and Jewellery market place this previous experience is of course helpful. Though there are many trade examples of candidates transferring their best attributes very successfully to the Jewellery trade from other spheres of retailing be it from premium / luxury consumer goods. * A further area of late that has pleasingly hit the selection mark has been individuals perhaps moving from a five-star hospitality environment with a strong appreciation of what delivering the ultimate customer experience really means. * Importantly your own skills are very much communication/selling led – and you are able retain pertinent and relevant product information able to recall always in the right way to each differing client need. * Well organised, you are orderly and compliant when it comes to observing best sales protocols. * Ever mindful of stock safety and equally conscious that all merchandise handled must remain in pristine ready- to- market condition. To apply please forward your CV to the recruiting team at Jolyon Marshall Limited who look forward to reviewing your own matched brilliance and will where possible happily push your talent to the next deserved placement level
Sales Assistant - Independent Retail Jeweller employer: Jolyon Marshall Limited
Contact Detail:
Jolyon Marshall Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Independent Retail Jeweller
✨Tip Number 1
Familiarize yourself with the latest trends in the watch and jewellery market. This knowledge will not only help you stand out during your interactions but also demonstrate your genuine interest in the products you'll be selling.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about luxury items. Being able to articulate your thoughts clearly and enthusiastically will reflect well on your ability to connect with customers.
✨Tip Number 3
Showcase your team spirit by discussing past experiences where you supported colleagues in achieving sales goals. Highlighting your collaborative nature can make a strong impression on the hiring team.
✨Tip Number 4
If you have experience in hospitality, think of specific examples where you delivered exceptional customer service. Relating these experiences to the retail environment can illustrate your capability to provide a top-notch shopping experience.
We think you need these skills to ace Sales Assistant - Independent Retail Jeweller
Some tips for your application 🫡
Understand the Company: Take some time to research the Independently owned Retail Jeweller. Familiarize yourself with their history, values, and product offerings to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail, especially in the watch and jewellery market or luxury consumer goods. If you have a background in hospitality, showcase how that experience translates into exceptional customer service.
Showcase Communication Skills: Since the role requires strong communication and selling skills, provide specific examples of how you've successfully engaged with customers in the past. This could include anecdotes about resolving customer issues or enhancing their shopping experience.
Demonstrate Team Spirit: Mention your ability to work collaboratively in a team environment. Highlight instances where you supported colleagues or contributed to a positive team dynamic, as this is crucial for the sales floor team.
How to prepare for a job interview at Jolyon Marshall Limited
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for jewellery and watches during the interview. Share any personal experiences or knowledge you have about the industry, as this will demonstrate your genuine interest and commitment to the role.
✨Highlight Customer Service Skills
Since the company values exceptional customer service, be prepared to discuss specific examples from your past experiences where you went above and beyond to ensure customer satisfaction. This could include situations from retail or even hospitality.
✨Demonstrate Team Spirit
Emphasize your ability to work well in a team environment. Share instances where you supported colleagues or contributed to a team goal, as this aligns with the company's focus on collaboration and mutual success.
✨Prepare for Product Knowledge Questions
Brush up on your knowledge of different types of jewellery and watches, including brands and their unique selling points. Being able to discuss product details confidently will show that you are proactive and ready to learn.