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- Tasks: Support the Retail Sales Manager and lead the team to maximise sales and service.
- Company: Join a luxury piercing and permanent jewellery brand with a rich history since the 90s.
- Benefits: Enjoy a competitive salary and the chance to develop your retail management skills.
- Why this job: Be part of an exciting new store concept and create memorable experiences for customers.
- Qualifications: Fluent communicator with a strong sales and customer service background; jewellery experience is a plus.
- Other info: This role offers leadership continuity and the opportunity to take on significant responsibilities.
The predicted salary is between 28800 - 43200 £ per year.
CLIENT: Luxury Piercing & Permanent Jewellery Brand
LOCATION: Bluewater Shopping Centre, Kent (DA9 9SA)
SALARY: Market Competitive Salary
Designing, innovating, and elevating piercing jewellery since the 90s, this client is clearly moving forward. Due to the growing market interest in their brand's services and product speciality, a new Studio/Concession will soon open within an iconic department store. In the future, visiting personal shoppers will enhance their jewellery purchasing experience by receiving curated advice, professional piercing, and bespoke welding services. The client's ear piercing jewellery collection includes earrings, chains, bracelets, necklaces, anklets, and charms.
JOB ROLE:
- The business is seeking a proven Sales Supervisor/Assistant Manager to support the Retail Sales Manager in achieving optimal sales and service outcomes in this soon-to-open retail location.
- You will already possess a talent for motivating people—engaging with employees and customers alike—and will consistently strive to maximise sales and salon turnover.
- While in-store, you will be proactive in identifying areas for improvement. You will feel comfortable directing staff but, when needed, are also happy to roll up your sleeves and take action yourself.
- It’s expected that you will share management responsibilities when the Retail Sales Manager is absent. This leadership transition should be seamless.
- This role is second-in-command and may involve taking charge at the helm frequently, so the ideal candidate should be prepared to take on more responsibilities than typically expected.
REQUIREMENTS:
- You must be a fluent communicator who can quickly take over trading responsibilities and continue implementing and overseeing best trading practices in-store.
- You will be adept at delegating tasks, and those around you will admire your determination and ‘can-do’ attitude to maintain optimum trading conditions.
- While familiarity with jewellery merchandise would be an advantage, experience in piercing processes is not required.
- You should be direct in communication but also empathetic towards those you work alongside, able to subtly encourage the best collective performance.
- You will naturally thrive in sales and customer service, enjoying the opportunity to create a memorable visitor experience for all the right reasons.
SUMMARY:
- This role offers great potential to boost your retail management confidence, as you will regularly cover for the Senior Manager.
- The goal for all is leadership continuity, coupled with developing a new store concept from its inception to becoming the best in its class.
- It’s a challenging yet rewarding opportunity, and this level of achievement has already been realised elsewhere.
To apply, please forward your CV in the first instance to Jolyon Marshall here at JML.
Assistant Store Manager employer: Jolyon Marshall Limited
Contact Detail:
Jolyon Marshall Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with the luxury jewellery market and the specific offerings of the brand. Understanding their unique selling points will help you engage confidently with both customers and staff during your interview.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills and ability to motivate a team. Highlight situations where you've successfully improved sales or customer service outcomes.
✨Tip Number 3
Demonstrate your proactive approach by thinking of potential improvements for the store's operations. Presenting these ideas during your conversation can show your commitment to the role and your readiness to take on responsibilities.
✨Tip Number 4
Emphasise your communication skills and ability to connect with both customers and team members. Being able to convey empathy while maintaining authority is crucial in this role, so be ready to discuss how you achieve this balance.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and sales. Emphasise any leadership roles you've held and your ability to motivate teams, as these are key aspects of the Assistant Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've improved sales or team performance in previous roles, and express your enthusiasm for the luxury jewellery sector.
Highlight Communication Skills: Since the role requires fluent communication, ensure you demonstrate your ability to engage with both customers and staff. Use examples from your past experiences where effective communication led to positive outcomes.
Showcase Problem-Solving Abilities: In your application, include instances where you've identified areas for improvement in a retail setting and taken action to resolve them. This will illustrate your proactive approach and readiness to take on responsibilities.
How to prepare for a job interview at Jolyon Marshall Limited
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, highlighting your communication style and how you encourage others to perform at their best.
✨Understand the Brand
Familiarise yourself with the luxury piercing and permanent jewellery brand before the interview. Know their products, values, and what sets them apart in the market. This knowledge will help you articulate why you're a good fit for the role and how you can contribute to their success.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations in-store, such as dealing with difficult customers or managing staff conflicts. Think through potential scenarios and your approach to resolving them, showcasing your problem-solving skills and customer service focus.
✨Emphasise Sales Experience
Since the role focuses on maximising sales and salon turnover, be ready to discuss your previous sales achievements. Use metrics and examples to illustrate how you've driven sales in past roles, and express your enthusiasm for creating memorable customer experiences that lead to repeat business.
