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- Tasks: Support the Retail Sales Manager and lead the team to maximise sales and service.
- Company: Join a luxury piercing and permanent jewellery brand with a rich history since the 90s.
- Benefits: Enjoy a competitive salary and the chance to develop your retail management skills.
- Why this job: Be part of an exciting new store concept and create memorable experiences for customers.
- Qualifications: Fluent communicator with a strong sales and customer service background; jewellery experience is a plus.
- Other info: This role offers leadership continuity and the opportunity to take on significant responsibilities.
The predicted salary is between 28800 - 43200 £ per year.
CLIENT: Luxury Piercing & Permanent Jewellery Brand
LOCATION: Liverpool ONE, Merseyside
SALARY: Market Competitive Salary
Designing, innovating, and elevating piercing jewellery since the 90s, this client is clearly moving forward. Due to the growing market interest in their brand's services and product speciality, a new Studio/Concession will soon open within an iconic department store. In the future, visiting personal shoppers will enhance their jewellery purchasing experience by receiving curated advice, professional piercing, and bespoke welding services. The client's ear piercing jewellery collection includes earrings, chains, bracelets, necklaces, anklets, and charms.
JOB ROLE:
- The business is seeking a proven Sales Supervisor/Assistant Manager to support the Retail Sales Manager in achieving optimal sales and service outcomes in this soon-to-open retail location.
- You will already possess a talent for motivating people—engaging with employees and customers alike—and will consistently strive to maximise sales and salon turnover.
- While in-store, you will be proactive in identifying areas for improvement. You will feel comfortable directing staff but, when needed, are also happy to roll up your sleeves and take action yourself.
- It’s expected that you will share management responsibilities when the Retail Sales Manager is absent. This leadership transition should be seamless.
- This role is second-in-command and may involve taking charge at the helm frequently, so the ideal candidate should be prepared to take on more responsibilities than typically expected.
REQUIREMENTS:
- You must be a fluent communicator who can quickly take over trading responsibilities and continue implementing and overseeing best trading practices in-store.
- You will be adept at delegating tasks, and those around you will admire your determination and ‘can-do’ attitude to maintain optimum trading conditions.
- While familiarity with jewellery merchandise would be an advantage, experience in piercing processes is not required.
- You should be direct in communication but also empathetic towards those you work alongside, able to subtly encourage the best collective performance.
- You will naturally thrive in sales and customer service, enjoying the opportunity to create a memorable visitor experience for all the right reasons.
SUMMARY:
- This role offers great potential to boost your retail management confidence, as you will regularly cover for the Senior Manager.
- The goal for all is leadership continuity, coupled with developing a new store concept from its inception to becoming the best in its class.
- It’s a challenging yet rewarding opportunity, and this level of achievement has already been realised elsewhere.
To apply, please forward your CV in the first instance to Jolyon Marshall here at JML.
Assistant Store Manager employer: Jolyon Marshall Limited
Contact Detail:
Jolyon Marshall Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with the luxury jewellery market, especially piercing and permanent jewellery. Understanding current trends and customer preferences will help you engage effectively during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where your actions led to improved sales or customer satisfaction, as this will resonate well with the hiring team.
✨Tip Number 3
Network within the retail and jewellery industry, particularly in Liverpool. Attend local events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 4
Prepare to discuss your approach to customer service and how you create memorable experiences. Think of examples where you've gone above and beyond for customers, as this aligns with the brand's focus on providing exceptional service.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and sales. Emphasise any leadership roles you've held and your ability to motivate teams, as these are key aspects of the Assistant Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've improved sales or team performance in previous roles, and express your enthusiasm for the luxury jewellery sector.
Highlight Communication Skills: Since the role requires fluent communication, ensure you demonstrate your ability to engage with both customers and staff. Use examples from your past experiences where effective communication led to positive outcomes.
Showcase Problem-Solving Abilities: In your application, include instances where you've identified areas for improvement in a retail setting and taken action to resolve them. This will illustrate your proactive approach and readiness to take on responsibilities.
How to prepare for a job interview at Jolyon Marshall Limited
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed staff in the past, highlighting your communication style and how you encourage others to perform at their best.
✨Understand the Brand
Familiarise yourself with the luxury piercing and permanent jewellery brand before the interview. Knowing their products, values, and market position will show your genuine interest and help you connect your experience to their needs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've improved sales or customer service, and be ready to discuss how you would approach similar challenges in this new role.
✨Emphasise Customer Experience
This role focuses on creating memorable visitor experiences. Be prepared to share your thoughts on what makes excellent customer service and how you would implement strategies to enhance the shopping experience in-store.
