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- Tasks: Support the Store Manager in enhancing customer experience and driving sales.
- Company: Join a respected family-owned jewellery business with a strong industry reputation.
- Benefits: Enjoy a fulfilling work environment with opportunities for career development.
- Why this job: Be part of a dynamic team focused on excellence and customer satisfaction.
- Qualifications: Strong team delegation skills and a positive, engaging personality are essential.
- Other info: Experience with Microsoft Office and Bransom software is a plus.
A family-owned retail jewellery business that continues to expand while earning increasing recognition from industry peers. With a retail estate of six stores, each with its own unique local identity, this opportunity is based in the company’s flagship store. The business is admired not only by its loyal customers but also by trade organisations and major media outlets, which frequently recognise their success and direction.
Job Role:
- The retail landscape today demands more than ever before, requiring a constant enhancement of the customer experience in-store. As the Assistant Manager and second-in-command, your role is to support the Store Manager in implementing all best store protocols set by the business.
- There is no room for complacency; the goal is to consistently exceed previously set standards. You will be responsible for planning and executing sales activities to ensure that the store’s operations run smoothly, with a focus on maximising jewellery and watch sales.
- Constant evaluation of brand and individual performance is essential, as it is the attention to detail that makes this business so respected. There will always be challenges requiring improvement and positive input.
Requirements:
- This role requires strong team delegation skills combined with the ability to influence colleagues in a positive way, encouraging them to elevate their sales and service standards.
- The focus will be on maintaining high in-store standards, including staff, product displays (internal and external), and ensuring best practices in staff and merchandise security.
- You will need to ensure operational efficiency behind the scenes to support the goals on the sales floor, presenting a cohesive team working towards a common aim – providing customers with an exceptional experience.
- You will have an honest disposition, a forward-thinking and engaging personality, and a willingness to contribute new ideas.
- Competence in Microsoft Office and Bransom software would be advantageous.
This is a fantastic opportunity to work with a quality and inspiring retail brand. The client values its employees highly and strives to create a fulfilling work environment where you can develop your retail career.
Assistant Manager employer: Jolyon Marshall Limited
Contact Detail:
Jolyon Marshall Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the brand's unique identity and values. Understanding what sets this jewellery business apart will help you align your approach with their vision, making you a more attractive candidate.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to influence and motivate colleagues will demonstrate that you're ready for the Assistant Manager role.
✨Tip Number 3
Research current trends in retail and customer experience, especially in the jewellery sector. Being knowledgeable about industry standards will allow you to discuss innovative ideas during your interview, showing your commitment to enhancing the customer experience.
✨Tip Number 4
Prepare to discuss operational efficiency and how you can contribute to it. Think of specific strategies or improvements you've implemented in previous roles that could be beneficial in this position, demonstrating your proactive mindset.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to exceed sales targets and enhance customer experiences.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their focus on exceptional customer service and operational efficiency. Share any innovative ideas you have for improving store performance.
Showcase Your Team Leadership Skills: Emphasise your experience in delegating tasks and influencing colleagues positively. Provide examples of how you've motivated a team to achieve sales goals or improve service standards in previous roles.
Highlight Relevant Software Skills: If you have experience with Microsoft Office and Bransom software, make sure to mention it. Detail how these skills have helped you in past positions, particularly in managing operations or enhancing customer experiences.
How to prepare for a job interview at Jolyon Marshall Limited
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully delegated tasks and influenced colleagues in previous roles to elevate their performance.
✨Emphasise Customer Experience
This role focuses heavily on enhancing the customer experience. Be ready to discuss your strategies for improving customer service and how you would implement best practices to ensure customers leave with a positive impression.
✨Highlight Your Attention to Detail
The business prides itself on its attention to detail. Prepare to share specific instances where your meticulous nature has led to improved store operations or sales performance, showcasing your commitment to excellence.
✨Be Forward-Thinking
The company values new ideas and innovation. Think about suggestions you could bring to the table that would enhance store operations or sales strategies, and be prepared to discuss these during your interview.
