At a Glance
- Tasks: Lead a passionate team, manage store operations, and deliver exceptional customer service.
- Company: Join Jollyes Pets, an award-winning pet retailer with a vibrant culture.
- Benefits: Enjoy competitive salary, bonuses, discounts, and comprehensive health support.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
- Why this job: Make a real impact in a fun environment while caring for pets and people.
- Qualifications: Retail management experience and a love for pets and people are essential.
The predicted salary is between 27000 - 30500 £ per year.
Retail Store Manager – Jollyes Pets - Yeovil. Salary £27,000 - £30,500 p.a. + bonus potential of £2-10k p.a.*. Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents.
The Benefits:
- Competitive salary of £27,000 - £30,500 p.a., plus annual bonus potential of £2-10k p.a. *subject to reaching pre-agreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role – Store Manager:
Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. (*Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives.
The Skills:
To be successful in this role, joining as a Store Manager you’ll need the following skills and experience:
- A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail store management experience, where you have taken a hands‑on approach to managing the business on a daily basis and planned activity for the store’s short, medium and long term success.
- A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders.
- Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- You should be commercially aware, able to manage your P&L and have a proactive approach.
- As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence.
Full time, permanent position - 40 hours per week working 5 days out of 7.
About Jollyes Pets:
Jollyes are an award‑winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pets people and the planet too!
To Apply:
If you’re keen to develop your career in retail management and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Store Manager in Yeovil employer: Jollyes
Jollyes is an exceptional employer, offering a vibrant and pet-friendly work environment in Derby where you can thrive as a Retail Store Manager. With a strong commitment to employee wellbeing, you will benefit from a comprehensive Financial Wellbeing Package, health support, and generous time off, all while enjoying opportunities for career advancement in a supportive team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Yeovil
✨Tip Number 1
Get to know the company inside out! Research Jollyes Pets, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for pets and people, and how you fit right into their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your previous retail management experiences and how you've smashed KPIs in the past. Confidence is key!
✨Tip Number 3
Show your personality! Jollyes is all about creating a great shopping experience, so let your enthusiasm shine through. Share stories about your love for pets and how you've delighted customers in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Store Manager in Yeovil
Some tips for your application 🫡
Show Your Passion for Pets:Make sure to highlight your love for pets in your application. We want to see that you genuinely care about animals and can connect with our pet parents. Share any relevant experiences that showcase your passion!
Tailor Your Experience:When detailing your previous retail management experience, focus on how you've successfully managed teams and improved store performance. We’re looking for specific examples that demonstrate your hands-on approach and decision-making skills.
Be Genuine and Personable:We value authenticity! Use a friendly tone in your application to reflect our company culture. Let us know who you are beyond your qualifications, and don’t hesitate to share what makes you a great fit for our team.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Jollyes
✨Know Your Stuff About Pets
Since this role is all about pets, make sure you brush up on your pet knowledge. Familiarise yourself with common pet care practices and the products Jollyes offers. This will not only show your passion but also help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff, resolved conflicts, or improved team performance. This will demonstrate your capability to lead effectively.
✨Understand the Business Metrics
Get a grip on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've previously exceeded KPIs and improved store performance. This shows you're commercially aware and can manage the P&L effectively.
✨Emphasise Customer Service Excellence
Jollyes prides itself on exceptional customer service. Prepare to share specific examples of how you've delivered outstanding customer experiences in your previous roles. Highlight your approach to ensuring customer satisfaction and loyalty.
