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- Tasks: Support the Store Manager in daily operations and team management.
- Company: Join Jollyes, an award-winning pet retailer with a passion for pets and people.
- Benefits: Enjoy competitive salary, bonuses, discounts, and health support.
- Why this job: Be part of a growing company voted Best Retailer 2024 and Best Places to Work.
- Qualifications: Retail management experience and a love for pets are essential.
- Other info: Full-time role with excellent career growth opportunities and a supportive culture.
The predicted salary is between 22000 - 28000 ÂŁ per year.
Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.
Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our Yeovil store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times 'Best Places to Work' list and accredited by the Pet Sustainability Coalition in 2024.
The Benefits:
- Competitive salary of ÂŁ26,000 - ÂŁ27,000 p.a., plus annual bonus potential of ÂŁ1-5k p.a., subject to reaching preâagreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role â Deputy Manager:
- Support the Store Manager dayâtoâday and take full responsibility for all aspects of running a successful store in their absence.
- Managing people, financial performance, store standards, customer service.
- Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
- Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. (Training given).
- Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
The Skills:
- A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail management experience, where you have deputized for the Store Manager and taken a handsâon approach to managing the business on a daily basis.
- A team player, able to communicate effectively and build high performing and highly engaged teams.
- Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- You should be commercially aware and have a proactive approach with great planning and organisation skills.
- As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence.
Full time, permanent position â 40 hours per week working 5 days out of 7.
About Jollyes Pets:
Jollyes are an awardâwinning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under ÂŁ250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets, people and the planet too!
To Apply:
If youâre keen to develop your career in retail management and benefit from future progression as we continue to grow, youâll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Deputy Manager!
Deputy Manager in Yeovil employer: Jollyes
Contact Detail:
Jollyes Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Deputy Manager in Yeovil
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jollyes. Understand their values and what makes them tick. This way, you can show how you fit into their culture and why you're the perfect Deputy Manager.
â¨Tip Number 2
Practice your people skills! As a Deputy Manager, you'll be leading a team and interacting with customers. Think about examples from your past experiences where you've excelled in team management or customer service, and be ready to share those stories.
â¨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Jollyes well.
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, itâs a great chance to reiterate why youâd be a fantastic fit!
We think you need these skills to ace Deputy Manager in Yeovil
Some tips for your application đŤĄ
Show Your Passion for Pets: Make sure to highlight your love for pets in your application. We want to see that you genuinely care about animals and can connect with our customers, the pet parents!
Tailor Your Experience: When detailing your previous retail management experience, focus on how you've supported a team and managed store operations. Weâre looking for examples that show you can step up when needed and keep things running smoothly.
Be Genuine and Engaging: Use a friendly tone in your application. We value authenticity, so let your personality shine through! Show us how you can create a positive culture and work environment for your team.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this fantastic opportunity at Jollyes.
How to prepare for a job interview at Jollyes
â¨Know Your Stuff About Pets
Since Jollyes is all about pets, make sure you brush up on your pet knowledge. Familiarise yourself with different types of pets, their needs, and the products available. This will show your passion for pets and help you connect with the interviewers.
â¨Showcase Your Leadership Skills
As a Deputy Manager, you'll be supporting the Store Manager and leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved store performance. Highlight your ability to create a positive work environment and motivate others.
â¨Demonstrate Customer Service Excellence
Jollyes prides itself on delivering exceptional customer service. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure a great shopping experience for pet parents in your role.
â¨Be Ready to Discuss KPIs
Understanding key performance indicators (KPIs) is crucial for this role. Prepare to talk about how you've previously met or exceeded KPIs in your retail management experience. Show that you're commercially aware and can contribute to the store's financial success.