At a Glance
- Tasks: Help pet parents find what they need and promote responsible pet ownership.
- Company: Join Jollyes, an award-winning pet retailer with a fun, supportive culture.
- Benefits: Earn £8.43 - £12.71 per hour plus bonuses, discounts, and health support.
- Other info: Flexible part-time hours with potential for future progression.
- Why this job: Combine your love for pets with a rewarding retail career and growth opportunities.
- Qualifications: Friendly personality, customer service skills, and a passion for pets.
The predicted salary is between 8 - 12 £ per hour.
Temporary Retail Sales Assistant - Jollyes Pets - Tonbridge. Love pets? Love people? Love a job where no two days are the same and the customers wag their tails at you? Combine your passion for pets with a career that’s full of fun, team spirit, and genuine customer care. Help our pet parents find exactly what they need and some relevant extras, promote responsible pet ownership, keep our store looking paw-some, and build a grrrreat career into leadership or support roles, with a company that’s growing fast.
We’re hunting for a brilliant Sales Assistant to join our pack in our Tonbridge store. This is a fantastic opportunity to join an award-winning company (Pet Industry Federation & Retail Week awards) and included in the Sunday Times 'Best Places to Work' list.
The Benefits:
- Pay rate of £8.43 - £12.71 per hour plus bonus potential up to £1000 p.a. paid in two instalments, terms and conditions apply.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles.
* = Pro rata for part-time colleagues.
What will you be doing?
As a Sales Assistant, you’ll be at the heart of the action — helping pet parents, supporting your teammates, and making every customer’s visit to our store a great experience. Your day will include things like:
- Offering genuinely friendly, helpful customer service.
- Helping customers find what they need — and suggesting helpful extras that improve their pet’s wellbeing.
- Sharing advice to promote responsible pet ownership.
- Keeping the store tidy, stocked and looking its best.
- Being part of a supportive, upbeat team that works together.
If you would require any reasonable adjustments for carrying out the role duties you can let us know on the application form.
Let’s talk about upselling (the Jollyes way)!
Yes, this is a sales role — but here’s how we do it:
- We upsell suitable products to enhance customer experience, not to pressure anyone.
- It’s about suggesting the right treats, toys, food or accessories that genuinely help their pet live its best life.
- You’ll receive an induction to Jollyes with full training to build your confidence, product and pet care knowledge.
Think of it as being a friendly knowledgeable guide for pet parents — not a pushy salesperson.
What do we need from you?
- You'll be great at interacting with pets and people and have a fun, friendly personality.
- Thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets.
- Ideally, you will have experience in a similar, customer-facing environment and have a hands-on approach.
- You must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand.
- Flexibility on your availability is required as our opening hours include evenings and weekends.
- Can commit to a part-time, temporary position (maternity cover) – 12 hours per week.
About Jollyes Pets
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. We are fully accredited as an age inclusive employer and a proud member of the Pet Sustainability Coalition.
Ready to join the pack? If you're keen to develop your career in retail, work with a brilliant team and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Pet Retail Associate - Flexible, Part-Time & Growth in Tonbridge employer: Jollyes
At Jollyes, we pride ourselves on being an exceptional employer that values both our people and their passion for pets. Our Tonbridge store offers a vibrant work culture filled with team spirit, comprehensive benefits including flexible hours, financial wellbeing support, and opportunities for career progression into leadership roles. Join us to be part of an award-winning company recognised as one of the 'Best Places to Work', where your contributions are genuinely appreciated and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Pet Retail Associate - Flexible, Part-Time & Growth in Tonbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jollyes. Understand their values and what makes them tick. This way, you can show off your passion for pets and how you fit into their team spirit.
✨Tip Number 2
Practice your people skills! Since this role is all about interacting with customers and pets, think of some fun ways to demonstrate your friendly personality. Maybe role-play with a mate or even in front of the mirror to get comfortable.
✨Tip Number 3
Be ready to share your pet stories! When you're chatting with the interviewer, don’t hesitate to bring up your own experiences with pets. It shows your genuine love for animals and helps build a connection with the team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, it shows you’re keen to join the Jollyes pack. Don’t miss out on this pawsome opportunity!
We think you need these skills to ace Pet Retail Associate - Flexible, Part-Time & Growth in Tonbridge
Some tips for your application 🫡
Show Your Passion for Pets:When you're writing your application, let your love for pets shine through! Share any experiences you've had with animals, whether it's your own pets or volunteering at shelters. We want to see that you genuinely care about our furry friends.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your customer service skills and any retail experience you have. We’re looking for someone who can connect with pet parents and make their shopping experience pawsitively delightful!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value fun, friendly individuals who can bring a positive vibe to our team. Show us who you are and why you’d be a great fit for our pack!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right paws! Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Jollyes
✨Know Your Pets
Brush up on your knowledge about different pets and their needs. Jollyes values genuine pet care, so being able to discuss various pet products and how they enhance a pet's wellbeing will show your passion and suitability for the role.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns with Jollyes' commitment to friendly and helpful service.
✨Be Ready to Upsell the Right Way
Understand the concept of upselling in a way that genuinely benefits the customer. Be prepared to discuss how you would suggest additional products that enhance a pet's life without being pushy, reflecting Jollyes' approach to sales.
✨Embrace Team Spirit
Jollyes is all about teamwork, so be ready to share experiences where you've worked well in a team. Highlight your ability to support colleagues and contribute to a positive work environment, as this is key to thriving in their fast-paced retail setting.
