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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch pet care and customer service.
- Company: Join Jollyes Pets, voted 'Best Retailer 2024' and a top workplace.
- Benefits: Enjoy competitive salary, bonuses, discounts, and wellness support.
- Why this job: Make a real difference in pet care while developing your leadership skills.
- Qualifications: Retail management experience and a passion for pets and people.
- Other info: Flexible hours, career growth opportunities, and a fun work environment.
The predicted salary is between 30000 - 34000 £ per year.
Salary £30,000 - £34,000 p.a. + annual bonus £2-10k p.a.* (subject to pre‑agreed measures). Jollyes Pets, a top retailer voted by Retail Week as ‘Best Retailer 2024’ and listed in the Sunday Times ‘Best Places to Work’, is looking for a Store Manager to lead our Swindon store.
The Benefits
- Competitive salary & bonus potential.
- Financial wellbeing: early earnings access, savings tools & discounts.
- Retail Trust membership for counselling & wellbeing support.
- Colleague discounts: 800+ retailers, 30% off Jollyes products.
- Health & wellbeing: online GP, mental health services, fitness programmes, dental care, cancer support.
- Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra time off: birthday, wedding, new pet days, buy/sell holiday options.
- Enhanced family leave: statutory levels +.
- Recognition & rewards: Top Dog Award with extra day off & perks.
- Lifestyle benefits: Cycle2Work scheme, discounted David Lloyd membership.
- Learning & development: ongoing training for career growth.
The Role – Store Manager
- Lead by example, fostering an excellent culture aligned to values: Genuine, Wise, Eager, Focused, Together.
- Fully responsible for store operations: people KPIs, store standards, customer service standards, financial performance.
- Maximise turnover, gross margin and control costs.
- Deliver highest pet care standards; welfare of pets a top priority, responsible ownership promotion.
- Exceptional customer service: great shopping experience, strong pet & product knowledge (training given).
- Recruit, motivate, train, develop your team; review & manage performance; promote Jollyes as an employer of choice locally.
- Communicate key business updates, objectives to team and individuals.
The Skills & Experience
- Passion for pets & people; delight customers with unrivalled experience.
- Retail store management experience, hands‑on daily management, long‑term planning.
- Sound decision maker, effective communication, team building, succession planning.
- Proven track record in business performance, exceeding KPIs, high store standards, health & safety, legal compliance.
- Commercially aware; P&L management, proactive approach.
- UK driving licence, own transport for out‑of‑hours cover.
Full time, permanent – 40 hours/week, 5 days out of 7.
About Jollyes Pets
Jollyes Pets, an award‑winning UK pet retailer with over 100 stores & 50+ years of expertise, is listed in the Retail Week ‘Best Retailer 2024’ and the Sunday Times ‘Best Places to Work’. Accredited by RestLess as an inclusive employer, we welcome applicants of all ages (16+). Accredited to the Pet Sustainability Coalition, we are friendly to pets, people and the planet.
EEO Statement
We are an equal opportunity employer. We welcome applications from all backgrounds.
To Apply
Click the ‘apply’ button today and join our pack as a Jollyes Store Manager!
Store Manager in Swindon employer: Jollyes
Contact Detail:
Jollyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Swindon
✨Tip Number 1
Get to know the company culture before your interview. Jollyes is all about being Genuine, Wise, Eager, Focused, and Together. Show us how you embody these values in your past experiences!
✨Tip Number 2
Prepare some questions that show your passion for pets and people. We love candidates who can engage with our mission of promoting responsible pet ownership and delivering exceptional customer service.
✨Tip Number 3
Practice your leadership stories! As a Store Manager, you'll need to demonstrate how you've motivated and developed teams in the past. Share specific examples that highlight your decision-making and team-building skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our pack at Jollyes!
We think you need these skills to ace Store Manager in Swindon
Some tips for your application 🫡
Show Your Passion: Let your love for pets and people shine through in your application. We want to see how you can delight customers and create an amazing shopping experience!
Tailor Your CV: Make sure your CV highlights your retail management experience and any achievements that align with our values. We’re looking for someone who can lead by example, so show us what you've got!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Jollyes. Share your story, your motivations, and how you plan to foster a great team culture in our Swindon store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our pack!
How to prepare for a job interview at Jollyes
✨Know Your Stuff About Pets
Since Jollyes is all about pets, make sure you brush up on your pet knowledge. Familiarise yourself with different breeds, common health issues, and the products they offer. This will show your passion for pets and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your team in previous roles. Think about specific situations where you’ve improved performance or resolved conflicts.
✨Understand the Business Metrics
Get a grip on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've managed P&L, maximised turnover, and controlled costs in past positions. This will demonstrate your commercial awareness and decision-making skills.
✨Emphasise Customer Service Excellence
Jollyes prides itself on exceptional customer service. Prepare to share examples of how you've gone above and beyond for customers in the past. Highlight your approach to creating a great shopping experience and how you ensure your team does the same.
