At a Glance
- Tasks: Provide fantastic customer service and promote responsible pet ownership in a fun retail environment.
- Company: Join Jollyes, an award-winning pet retailer with a passion for pets and people.
- Benefits: Earn £8.18 - £12.21 per hour, plus bonuses and a tail-wagging benefits package.
- Other info: Flexible hours, extra time off, and a supportive workplace culture await you!
- Why this job: Combine your love for pets with a rewarding career and great progression opportunities.
- Qualifications: Experience in customer service and a fun personality to engage with pets and customers.
The predicted salary is between 10 - 15 £ per hour.
Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we are looking for a talented individual to be a Sales Assistant in our Skegness store. This is a fantastic opportunity to join a company voted Best Retailer 2024 by Retail Week and included in the Sunday Times 'Best Places to Work' list.
The Benefits:
- £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
- Financial Wellbeing Package: Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles.
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer-facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part-time, permanent position – 20 hours per week.
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for 'Best Retailer 2024', and listed in the Sunday Times 'Best Places to Work'. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pets, people, and the planet too!
If you’re keen to develop your career in retail and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Sales Assistant in Skegness employer: Jollyes
Jollyes is an exceptional employer, offering a vibrant and pet-friendly work environment in Derby where you can thrive as a Retail Store Manager. With a strong commitment to employee wellbeing, you will benefit from a comprehensive Financial Wellbeing Package, health support, and generous time off, all while enjoying opportunities for career advancement in a supportive team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Skegness
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Jollyes, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Jollyes!
We think you need these skills to ace Sales Assistant in Skegness
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Jollyes, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Jollyes and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Jollyes that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Jollyes
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
