At a Glance
- Tasks: Support the Store Manager and lead daily operations in a new pet retail store.
- Company: Join Jollyes, an award-winning pet retailer with a passion for pets and people.
- Benefits: Enjoy competitive salary, bonuses, discounts, and health support.
- Other info: Dynamic work environment with excellent career growth opportunities.
- Why this job: Be part of a growing team and make a real impact in pet care.
- Qualifications: Retail management experience and a love for pets are essential.
The predicted salary is between 28038 - 33000 £ per year.
Deputy Manager – Jollyes Pets - new store opening in Sheffield (Drakehouse). On target earnings of up to £33k, including salary £28,038 p.a. + bonus potential of £1-5k p.a. Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.
Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our new Sheffield Drakehouse store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times 'Best Places to Work' list and accredited by the Pet Sustainability Coalition.
The Benefits:
- Competitive salary of £28,038 p.a., plus annual bonus potential of £1-5k p.a., subject to reaching pre-agreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role – Deputy Manager:
- Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence.
- Managing people, financial performance, store standards, customer service.
- Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
- Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. (Training given).
- Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
The Skills:
- A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis.
- A team player, able to communicate effectively and build high performing and highly engaged teams.
- Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- You should be commercially aware and have a proactive approach with great planning and organisation skills.
- As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence.
Full time, permanent position - 40 hours per week working 5 days out of 7.
About Jollyes Pets:
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets, people and the planet too!
To Apply:
If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Deputy Manager!
Deputy Manager — Lead a New Pet Retail Store in Sheffield employer: Jollyes
Jollyes Pets is an exceptional employer, offering a vibrant work culture that prioritises both employee wellbeing and professional growth. With competitive salaries, generous benefits including enhanced family leave and health support, and a commitment to ongoing training, Jollyes fosters an environment where team members can thrive while sharing their passion for pets. Join us in Sheffield and be part of a company recognised as one of the 'Best Places to Work' in the UK, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager — Lead a New Pet Retail Store in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Jollyes' social media and website. Understanding their values will help you connect with the team and show you're genuinely interested in being part of their pack.
✨Tip Number 2
Practice your pet knowledge! Since this role is all about pets, brush up on your understanding of pet care and products. Being able to chat confidently about pets during your interview will definitely impress the hiring team.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experience where you've led a team or improved store performance. Sharing these stories will highlight your capability as a Deputy Manager and how you can support the Store Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your passion for pets and retail!
We think you need these skills to ace Deputy Manager — Lead a New Pet Retail Store in Sheffield
Some tips for your application 🫡
Show Your Passion for Pets:When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animals and how it connects to your desire to work at Jollyes.
Tailor Your Experience:Make sure to customise your application by highlighting relevant retail management experience. Talk about times you've led a team or improved store performance, as this will show us you're the right fit for the Deputy Manager role.
Be Genuine and Personable:We value authenticity, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and express why you want to join our team at Jollyes – we’re all about creating a great culture!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Jollyes
✨Know Your Stuff About Pets
Make sure you brush up on your pet knowledge before the interview. Jollyes is all about providing excellent customer service, so being able to chat confidently about different pets and products will show that you're genuinely passionate about the role.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be supporting the Store Manager and leading a team. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and engage others. This will demonstrate that you can create a positive working environment.
✨Understand the Business
Familiarise yourself with Jollyes' values and recent achievements, like being voted Best Retailer 2024. Showing that you understand the company's mission and how you can contribute to its success will set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. This could be about their approach to customer service or how they support staff development. It shows you're engaged and serious about the role, plus it gives you a chance to assess if Jollyes is the right fit for you.
