At a Glance
- Tasks: Support the Store Manager and lead daily operations in a vibrant pet retail environment.
- Company: Join Jollyes, an award-winning pet retailer with a passion for pets and people.
- Benefits: Enjoy competitive salary, bonuses, discounts, and health support.
- Other info: Dynamic workplace with a culture that prioritises wellbeing and development.
- Why this job: Be part of a growing team that values your contribution and offers career progression.
- Qualifications: Retail management experience and a love for pets are essential.
The predicted salary is between 28038 - 33000 £ per year.
Deputy Manager – Jollyes Pets - new store opening in Sheffield (Drakehouse). On target earnings of up to £33k, including salary £28,038 p.a. + bonus potential of £1-5k p.a. Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.
Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our new Sheffield Drakehouse store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times 'Best Places to Work' list and accredited by the Pet Sustainability Coalition.
The Benefits:
- Competitive salary of £28,038 p.a., plus annual bonus potential of £1-5k p.a., subject to reaching pre-agreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role – Deputy Manager:
- Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence.
- Managing people, financial performance, store standards, customer service.
- Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
- Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. (Training given).
- Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
The Skills:
- A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis.
- A team player, able to communicate effectively and build high performing and highly engaged teams.
- Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- You should be commercially aware and have a proactive approach with great planning and organisation skills.
- As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence.
Full time, permanent position - 40 hours per week working 5 days out of 7.
About Jollyes Pets:
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!
To Apply:
If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Deputy Manager!
Deputy Manager in Sheffield employer: Jollyes
Jollyes Pets is an exceptional employer, offering a vibrant work culture that prioritises both employee wellbeing and professional growth. With competitive salaries, generous benefits including enhanced family leave and health support, and a commitment to ongoing training, Jollyes fosters an environment where team members can thrive while sharing their passion for pets. Join us in Sheffield and be part of a company recognised as one of the 'Best Places to Work' in the UK, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jollyes. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their pack.
✨Tip Number 2
Practice your people skills! As a Deputy Manager, you'll be leading a team and interacting with customers. Think about examples from your past experiences where you've excelled in these areas and be ready to share them during your chat.
✨Tip Number 3
Show your passion for pets! Jollyes is all about pets and their owners, so make sure to express your love for animals during the interview. Share any relevant experiences or stories that highlight your commitment to pet care and customer service.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready. This shows you're engaged and serious about the role. Plus, it gives you a chance to find out if Jollyes is the right fit for you too!
We think you need these skills to ace Deputy Manager in Sheffield
Some tips for your application 🫡
Show Your Passion for Pets:Make sure to highlight your love for pets in your application. We want to see that you genuinely care about animals and can connect with our customers, the pet parents!
Tailor Your Experience:When detailing your previous retail management experience, focus on how you've supported a Store Manager and led teams. We’re looking for examples that show you can handle daily operations like a pro!
Be Genuine and Personable:Let your personality shine through! We value authenticity, so don’t be afraid to show us who you are and how you can contribute to our team culture at Jollyes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you one step closer to joining our pack as a Deputy Manager!
How to prepare for a job interview at Jollyes
✨Know Your Stuff About Pets
Since Jollyes is all about pets, make sure you brush up on your pet knowledge. Familiarise yourself with common pet care practices and products they offer. This will show your passion for pets and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be supporting the Store Manager and leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and engage others. Highlight any specific achievements that demonstrate your leadership style.
✨Demonstrate Customer Service Excellence
Jollyes prides itself on delivering exceptional customer service. Think of instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure a great shopping experience for pet parents and maintain high store standards.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing stock levels. Practice your responses to these scenarios, showcasing your problem-solving skills and proactive approach to retail management.
