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- Tasks: Assist customers and provide excellent service while sharing your love for pets.
- Company: Join Jollyes, a leading pet retailer known for its fantastic customer experience.
- Benefits: Enjoy flexible hours, employee discounts, and a fun work environment.
- Why this job: Be part of a growing team that values passion for pets and customer satisfaction.
- Qualifications: No prior experience needed, just a love for animals and great communication skills.
- Other info: This role offers a chance to grow your career in a vibrant retail setting.
The predicted salary is between 24000 - 33600 £ per year.
Retail Sales Assistant – Jollyes The Pet People – Swadlincote. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes.
Following exciting recent growth, we\’re looking for a talented individual to be a Sales Assistant in our Swadlincotestore. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o)by Retail Week and included in the Sunday Times \’Best Places to Work\’ list.
So, what\’s in it for you?
The Benefits:
At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.
- £8.18 – £12.21 per hour
- iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
- 50% off Jollyes branded products (and 30% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
- Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
- Free colleague uniform and on-site parking
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)*
- Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)*
- Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
- Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
- Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
- Care concierge supporting colleagues who are carers with access to information, services and benefits
- Alvie health coaching / cancer support (specialist nurses, physio’s, nutritionists, psychologists…)
- Discounted membership for David Lloyd Clubs – access to gym, pool, spa, classes, racquet sports, kids clubs and more
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles – you really can have a great career with Jollyes!
* = Pro rata for part time colleagues
What do we need from you?:
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
- We are seeking people with a fun personality who are great at interacting with pets and people.
- Enjoy the challenges of a fast-paced retail workplace.
- Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
- Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
- A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
- Part time, temporary (12 months)position – 20hours per week
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we\’re friendly to pets people and the planet too!
To Apply
If you\’re keen to develop your career in retail and benefit from future progression as we continue to grow, you\’ll be warmly welcomed and your contribution truly valued. Click the \’apply\’ button today and join our pack as a Jollyes Sales Assistant!
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Sales Assistant employer: Jollyes
Contact Detail:
Jollyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Jollyes' product range and services. Knowing the ins and outs of what they offer will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for pets! Share personal stories or experiences that highlight your love for animals. This will resonate well with the company culture and show that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss how you would handle various customer service scenarios. Think about examples from your past experiences where you provided excellent service, as this is crucial for a Sales Assistant role.
✨Tip Number 4
Research recent news or developments about Jollyes. Being informed about their growth and achievements will allow you to engage in meaningful conversations during your interview, showcasing your enthusiasm for joining their team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Jollyes is looking for in a Sales Assistant. Highlight your passion for pets and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Use specific examples that demonstrate your skills and enthusiasm for working with pets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your love for animals and your commitment to providing excellent customer service. Mention why you want to work at Jollyes and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Jollyes
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will resonate well with the hiring team at Jollyes and demonstrate that you're genuinely interested in the role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Jollyes values fantastic customer service, so showcasing your ability to engage with customers and resolve issues will set you apart.
✨Research the Company
Familiarise yourself with Jollyes' values, products, and recent achievements. Being knowledgeable about the company will show your enthusiasm and commitment, making a positive impression on the interviewers.
✨Dress Appropriately
Even though it's a retail position, dressing smartly can make a great first impression. Aim for a neat and professional appearance to convey that you take the opportunity seriously and are ready to represent the brand.