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- Tasks: Assist customers with their pet needs and provide top-notch service.
- Company: Join Jollyes, the award-winning pet retailer with a passion for pets.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Why this job: Combine your love for pets with a rewarding career in retail.
- Qualifications: No prior experience needed, just a love for animals and great communication skills.
- Other info: Be part of a growing team with opportunities for advancement.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Retail Sales Assistant – Jollyes The Pet People – Chesterfield. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we\’re looking for a talented individual to be a Sales Assistant in our Chesterfield store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times Best Places to Work list.
So, what\’s in it for you? The Benefits: At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.
Benefits
- £8.18 – £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
- iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
- 30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
- Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
- Free colleague uniform and on-site parking
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)
- Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)
- Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
- Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
- Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
- Care concierge – supporting colleagues who are carers with access to information, services and benefits
- Alvie health coaching / cancer support (specialist nurses, physio’s, nutritionists, psychologists…)
- Discounted membership for David Lloyd Clubs – access to gym, pool, spa, classes, racquet sports, kids clubs and more
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles – you really can have a great career with Jollyes!
* = Pro rata for part time colleagues
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
- We are seeking people with a fun personality who are great at interacting with pets and people.
- Enjoy the challenges of a fast-paced retail workplace.
- Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
- Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
- A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
- Part time, permanent position – 8-12 hours per week
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pets people and the planet too!
To Apply
If you\’re keen to develop your career in retail and benefit from future progression as we continue to grow, you\’ll be warmly welcomed and your contribution truly valued. Click the \’apply\’ button today and join our pack as a Jollyes Sales Assistant!
#J-18808-Ljbffr
Sales Assistant employer: Jollyes
Contact Detail:
Jollyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jollyes and their values. This way, you can show off your passion for pets and how you align with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a pet parent in-store. Being able to demonstrate your ability to provide fantastic service will set you apart from other candidates.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the retail environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Jollyes team right from the start!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any experiences you have with animals and how they inspire you to provide top-notch customer service.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight relevant experience in retail or customer service, and don’t forget to mention any specific skills that would make you a great fit for Jollyes.
Craft a Catchy Cover Letter: Your cover letter is your chance to stand out! Keep it friendly and engaging, and explain why you want to work at Jollyes specifically. We love seeing enthusiasm for our brand!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Jollyes
✨Know Your Stuff About Pets
Before the interview, brush up on your knowledge of different pets and their needs. Jollyes is all about delivering fantastic customer service to pet parents, so being able to chat confidently about pet care will show your passion and expertise.
✨Show Off Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, as they’ll demonstrate your ability to connect with customers and handle any challenges that may arise.
✨Dress for Success
While it’s a retail position, first impressions matter! Dress smartly and comfortably, keeping in mind that you might be interacting with customers right away. A neat appearance shows you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how Jollyes supports its staff. It shows you’re genuinely interested in the role and the company.
