At a Glance
- Tasks: Assist customers with their pet needs and provide excellent service.
- Company: Join Jollyes, voted Best Retailer 2024, in a fun pet-loving environment.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Combine your love for pets with a rewarding retail career.
- Qualifications: Passion for pets and strong customer service skills.
- Other info: Exciting growth opportunities in a vibrant team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Retail Sales Assistant – Jollyes The Pet People – Halifax. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we\’re looking for a talented individual to be a Sales Assistant in our Halifax store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times Best Places to Work list.
What’s in it for you
At Jollyes, we’re as passionate about our people as we are about our pets! Our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.
- £8.18 – £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
- iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry
- Colleague ‘Treats’ – discounts on up to 800 high street retailers and online providers
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and more
- 30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs!)
- Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
- Free colleague uniform and on-site parking
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks.
- Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)
- Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
- Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
- Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
- Care concierge supporting colleagues who are carers with access to information, services and benefits
- Alvie health coaching / cancer support (specialist nurses, physio’s, nutritionists, psychologists…)
- Discounted membership for David Lloyd Clubs – access to gym, pool, spa, classes, racquet sports, kids clubs and more
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles – you really can have a great career with Jollyes!
* = Pro rata for part time colleagues
What do we need from you
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
- We are seeking people with a fun personality who are great at interacting with pets and people.
- Enjoy the challenges of a fast-paced retail workplace.
- Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
- Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
- A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
- Part time, permanent position – 12 hours per week
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for Best Retailer 2024 (under £250m t/o), and listed in the Sunday Times Best Places to Work you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+).
To Apply: If you’re keen to develop your career in retail and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the apply button today and join our pack as a Jollyes Sales Assistant!
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Sales Assistant employer: Jollyes
Contact Detail:
Jollyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jollyes and their values. This way, you can show off your passion for pets and how you align with their mission during your chat.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help you feel more confident and ready to tackle any questions about customer service and your love for animals.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you care about the opportunity and are serious about joining the Jollyes team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any experiences you have with animals, whether it's volunteering at a shelter or simply being a proud pet parent. We want to see that you genuinely care about our furry friends.
Tailor Your CV: Make sure your CV is tailored specifically for the Sales Assistant role at Jollyes. Highlight relevant experience in retail or customer service, and don’t forget to mention any skills that would make you a great fit for our team. We love seeing how you can contribute!
Craft a Friendly Cover Letter: Your cover letter is your chance to connect with us on a personal level. Keep it friendly and conversational, and explain why you want to work at Jollyes. We appreciate authenticity, so be yourself and let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Jollyes
✨Know Your Pets
Brush up on your knowledge of different pets and their needs. Being able to discuss various pet care topics will show your passion and expertise, which is crucial for a Sales Assistant role at Jollyes.
✨Customer Service Scenarios
Prepare for common customer service scenarios you might face in the store. Think about how you would handle difficult customers or questions about products. This will demonstrate your problem-solving skills and commitment to excellent service.
✨Show Your Enthusiasm
Let your love for pets shine through during the interview. Share personal stories or experiences that highlight your passion for animals. This will help you connect with the interviewers and show that you’re a great fit for the team.
✨Research Jollyes
Familiarise yourself with Jollyes' values, recent achievements, and product offerings. Knowing what makes them stand out as a retailer will allow you to tailor your answers and show that you’re genuinely interested in being part of their team.