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- Tasks: Assist customers with their pet needs and provide top-notch service.
- Company: Join Jollyes, a leading pet retailer known for its passion for pets.
- Benefits: Enjoy flexible hours, employee discounts, and a fun work environment.
- Why this job: Combine your love for pets with a rewarding career in a growing company.
- Qualifications: No prior experience needed, just a love for animals and great communication skills.
- Other info: Be part of a team that values your input and encourages personal growth.
The predicted salary is between 24000 - 33600 £ per year.
Retail Sales Assistant – Jollyes Pets – *Colchester*. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we\’re looking for a talented individual to be a Sales Assistant in our Colchester store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times \'Best Places to Work\' list.
So, what\’s in it for you?
At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.
The Benefits
- £8.18 – £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply.
- iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
- 30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
- Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
- Free colleague uniform and on-site parking
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)*
- Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)*
- Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
- Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
- Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
- Care concierge supporting colleagues who are carers with access to information, services and benefits
- Alvie health coaching / cancer support (specialist nurses, physio’s, nutritionists, psychologists…)
- Discounted membership for David Lloyd Clubs – access to gym, pool, spa, classes, racquet sports, kids clubs and more
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles – you really can have a great career with Jollyes!
* = Pro rata for part time colleagues
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
- We are seeking people with a fun personality who are great at interacting with pets and people.
- Enjoy the challenges of a fast-paced retail workplace.
- Ideally, you will have experience in a similar, customer facing environment and have a hands‑on approach.
- Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
- A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
- Part time, permanent position – 12 hours per week
About Jollyes Pets
Jollyes are an award‑winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for \’Best Retailer 2024\’ (under £250m t/o), and listed in the Sunday Times \’Best Places to Work\’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we\’re friendly to pets people and the planet too!
To Apply
If you\’re keen to develop your career in retail and benefit from future progression as we continue to grow, you\’ll be warmly welcomed and your contribution truly valued. Click the \’apply\’ button today and join our pack as a Jollyes Sales Assistant!
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Sales Assistant employer: Jollyes
Contact Detail:
Jollyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by Jollyes. Knowing the ins and outs of pet care, food, and accessories will not only impress your potential employers but also help you engage with customers effectively.
✨Tip Number 2
Showcase your passion for pets during any interactions. Whether it's in a casual conversation or during an interview, sharing personal experiences with pets can demonstrate your genuine interest and commitment to the role.
✨Tip Number 3
Prepare to discuss how you would handle various customer service scenarios. Think about examples from your past experiences where you provided excellent service or resolved conflicts, as this will highlight your suitability for the Sales Assistant position.
✨Tip Number 4
Network with current or former employees of Jollyes if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Assistant role.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Jollyes is looking for in a Sales Assistant. Highlight your passion for pets and customer service skills in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Use specific examples that demonstrate your ability to engage with customers and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working with pets and your desire to contribute to Jollyes' success. Mention any previous experience with animals or in retail that makes you a great fit.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in retail.
How to prepare for a job interview at Jollyes
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share personal stories about your pets or experiences with animals, as this will resonate well with the hiring team at Jollyes.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to help a customer, as this is crucial for a Sales Assistant role.
✨Research the Company
Familiarise yourself with Jollyes' values, products, and recent achievements. Being knowledgeable about the company will show your genuine interest and help you stand out from other candidates.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the company culture, training opportunities, or future growth plans, demonstrating your enthusiasm for the role.