At a Glance
- Tasks: Help pet parents find what they need and promote responsible pet ownership.
- Company: Join Jollyes, an award-winning pet retailer with a fun and supportive culture.
- Benefits: Earn £8.43 - £12.71 per hour plus bonuses, discounts, and health support.
- Other info: Flexible hours, great career progression, and a chance to make a difference.
- Why this job: Combine your love for pets with a rewarding career in retail.
- Qualifications: Friendly personality and customer service skills are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Love pets? Love people? Love a job where no two days are the same and the customers wag their tails at you? Combine your passion for pets with a career that’s full of fun, team spirit, and genuine customer care. Help our pet parents find exactly what they need and some relevant extras, promote responsible pet ownership, keep our store looking paw-some, and build a career into leadership or support roles, with a company that’s growing fast.
This is a fantastic opportunity to join an award-winning company (Pet Industry Federation & Retail Week awards) and included in the Sunday Times 'Best Places to Work' list.
The Benefits:
- Pay rate of £8.43 - £12.71 per hour plus bonus potential up to £1000 p.a. paid in two instalments, terms and conditions apply.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles.
As a Sales Assistant, you’ll be at the heart of the action — helping pet parents, supporting your teammates, and making every customer’s visit to our store a great experience. The working week involves being ‘on your feet’ and physically active (e.g. putting stock out which can be heavy) but tasks are rotated in store so you’ll get involved in a bit of everything as part of a team.
We upsell suitable products to enhance customer experience, not to pressure anyone. It’s about suggesting the right treats, toys, food or accessories that genuinely help their pet live its best life. You’ll receive an induction to Jollyes with full training to build your confidence, product and pet care knowledge with a mix of manager led ‘on the job’ training and our online learning platform you can access to suit you.
What do we need from you?
- You’ll be great at interacting with pets and people and have a fun, friendly personality.
- Thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets.
- Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
- You must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
- Flexibility on your availability is required as our opening hours include evenings and weekends when our stores can be busiest.
- Can commit to a part time, permanent position – 16 hours per week.
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. We are fully accredited as an age inclusive employer (Rest Less) and a proud member of the Pet Sustainability Coalition as well as supporting hundreds of local pet charities to make a difference in our communities. We welcome applicants of all ages (16+) - because passion for pets knows no age limit!
Sales Assistant in Reading employer: Jollyes
Jollyes is an exceptional employer, offering a vibrant and pet-friendly work environment in Derby where you can thrive as a Retail Store Manager. With a strong commitment to employee wellbeing, you will benefit from a comprehensive Financial Wellbeing Package, health support, and generous time off, all while enjoying opportunities for career advancement in a supportive team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Reading
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Jollyes, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in Reading
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Jollyes that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Jollyes will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Jollyes and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Jollyes
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Jollyes, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Jollyes!
