At a Glance
- Tasks: Provide friendly customer service and help pet parents find the best products for their furry friends.
- Company: Join Jollyes, an award-winning pet retailer with a fun and supportive culture.
- Benefits: Earn £8.43 - £12.71 per hour, plus bonuses and fantastic discounts on pet products.
- Other info: Flexible hours, career progression opportunities, and a chance to make a difference in pet welfare.
- Why this job: Combine your love for pets with a rewarding career in a vibrant retail environment.
- Qualifications: Great communication skills and a passion for pets; retail experience is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
Love pets? Love people? Love a job where no two days are the same and the customers wag their tails at you? Combine your passion for pets with a career that’s full of fun, team spirit, and genuine customer care. Help our pet parents find exactly what they need and some relevant extras, promote responsible pet ownership, keep our store looking paw-sime, and build a great career into leadership or support roles, with a company that’s growing fast.
This is a fantastic opportunity to join an award-winning company and be included in the Sunday Times Best Places to Work list.
The Benefits
- Pay rate of £8.43 - £12.71 per hour plus bonus potential up to £1000 p.a. paid in two instalments, terms and conditions apply.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programmes, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles.
What will you be doing?
- Offering genuinely friendly, helpful customer service.
- Helping customers find what they need — and suggesting helpful extras that improve their pet’s wellbeing.
- Sharing advice to promote responsible pet ownership.
- Keeping the store tidy, stocked and looking its best.
- Being part of a supportive, upbeat team that works together.
What do we need from you?
- You’ll be great at interacting with pets and people and have a fun, friendly personality.
- Thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets.
- Ideally, you will have experience in a similar, customer-facing environment and have a hands-on approach.
- You must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand.
- Flexibility on your availability is required as our opening hours include evenings and weekends.
- Can commit to a part-time, permanent position – 12 hours per week.
Ready to join the pack? If you're keen to develop your career in retail, work with a brilliant team and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued.
