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For Companies At a Glance
- Tasks: Lead a passionate team, manage store operations, and deliver exceptional customer service.
- Company: Join Jollyes Pets, voted 'Best Retailer 2024' and a top employer.
- Benefits: Enjoy competitive salary, bonuses, discounts, and health support.
- Why this job: Make a real impact in a fun, pet-loving environment while growing your career.
- Qualifications: Retail management experience and a love for pets and people.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
The predicted salary is between 30000 - 34000 ÂŁ per year.
Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Leeds store. This is a fantastic opportunity to join a company voted by Retail Week as 'Best Retailer 2024'.
The Benefits:
- Competitive salary of ÂŁ30,000 - ÂŁ34,000 p.a., plus annual bonus potential of ÂŁ2-10k p.a. *subject to reaching preâagreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role â Store Manager
Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives.
The Skills:
To be successful in this role, joining as a Store Manager you will need the following skills and experience:
- A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail store management experience, where you have taken a handsâon approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success.
- A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders.
- Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- You should be commercially aware, able to manage your P&L and have a proactive approach.
- As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence.
Full time, permanent position - 40 hours per week working 5 days out of 7.
About Jollyes Pets
Jollyes are an awardâwinning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024', and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets, people and the planet too!
To Apply
If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Store Manager in Leeds employer: Jollyes
Contact Detail:
Jollyes Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Store Manager in Leeds
â¨Tip Number 1
Get to know the company inside out! Research Jollyes, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for pets and people, and how you fit right into their culture.
â¨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your previous retail management experiences and how you've smashed KPIs in the past. Confidence is key!
â¨Tip Number 3
Show your personality! Jollyes is all about creating a great culture, so let your genuine self shine through. Share stories that highlight your leadership skills and how youâve motivated teams in the past.
â¨Tip Number 4
Donât forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager in Leeds
Some tips for your application đŤĄ
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any experiences you have with animals and how theyâve shaped your customer service approach. We want to see that youâre not just a manager, but a pet enthusiast too!
Highlight Your Management Experience: Make sure to detail your previous retail management roles. Weâre looking for someone who can lead a team effectively, so share specific examples of how youâve motivated and developed your staff in the past. This will help us see you as a great fit for our store!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your key achievements and skills stand out!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen on joining our Jollyes family!
How to prepare for a job interview at Jollyes
â¨Know Your Stuff About Pets
Since this role is all about pets, make sure you brush up on your pet knowledge! Familiarise yourself with common pet care practices and Jollyes' product offerings. This will not only show your passion but also help you connect with the interviewers.
â¨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or improved team performance, as these stories will highlight your leadership abilities.
â¨Understand the Business Metrics
Get a grip on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've previously managed P&L and driven sales growth. This shows that you're commercially aware and can contribute to the store's success.
â¨Emphasise Customer Service Excellence
Jollyes values exceptional customer service, so prepare to discuss how you've gone above and beyond for customers in previous roles. Share specific examples that demonstrate your commitment to creating a great shopping experience.