At a Glance
- Tasks: Support the Store Manager in daily operations and deliver excellent customer service.
- Company: Join Jollyes, voted Best Retailer 2024 and a top workplace.
- Benefits: Competitive salary, bonus potential, financial wellbeing package, and colleague discounts.
- Other info: Exciting career growth opportunities in a supportive environment.
- Why this job: Be part of a growing company that values its employees and pets.
- Qualifications: Experience in retail management and a passion for pets.
The predicted salary is between 26500 - 30000 £ per year.
Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.
Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our Norwich store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times ' Best Places to Work ' list and accredited by the Pet Sustainability Coalition in 2024.
Benefits
- Competitive salary of £26,500 - £30,000 p.a., plus annual bonus potential of £1-5k p.a., subject to reaching pre-agreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
Deputy Manager employer: Jollyes
Jollyes Pets is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. As a Deputy Manager in our Norwich store, you will benefit from a competitive salary, generous bonus potential, and access to a comprehensive financial wellbeing package, alongside unique perks like substantial colleague discounts. Join us in a company recognised as one of the Best Places to Work, where your contributions will be valued and rewarded in a supportive environment dedicated to pet care excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who know Jollyes. A friendly chat can sometimes lead to insider info or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with Jollyes' values, recent achievements, and their approach to customer service. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Showcase your leadership skills! As a Deputy Manager, you'll be supporting the Store Manager, so think of examples from your past where you've successfully managed a team or improved store standards. Bring those stories to life during your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion for Pets:When you're writing your application, let your love for pets shine through! We want to see how your enthusiasm aligns with our mission at Jollyes. Share any relevant experiences that highlight your commitment to excellent customer service and pet care.
Tailor Your CV:Make sure your CV is tailored to the Deputy Manager role. Highlight your experience in team management and store operations. We’re looking for someone who can support our Store Manager effectively, so showcase any leadership roles you've had in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Jollyes family!
How to prepare for a job interview at Jollyes
✨Know Your Stuff About Pets
As a Deputy Manager at Jollyes, you'll be working closely with pet parents. Brush up on your knowledge of different pet breeds, common health issues, and the latest trends in pet care. This will not only impress your interviewers but also show your genuine passion for pets.
✨Showcase Your Leadership Skills
Since you'll be supporting the Store Manager, it's crucial to demonstrate your team management abilities. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlighting your experience in motivating others will set you apart.
✨Emphasise Customer Service Excellence
Jollyes prides itself on delivering excellent customer service. Be ready to discuss specific instances where you've gone above and beyond for customers. This could include handling difficult situations or creating memorable experiences that kept customers coming back.
✨Align with Company Values
Familiarise yourself with Jollyes' values and recent accolades, like being voted Best Retailer 2024. During the interview, express how your personal values align with theirs, especially regarding sustainability and community involvement. This shows you're not just looking for a job, but a place where you can contribute meaningfully.
