Deputy Manager – Jollyes Pets – Keighley. Salary £28,038 – £28,500 p.a. plus bonus potential of up to £2k p.a. Supporting the Store Manager in daily operations, team management, store standards, stock management and delivering excellent customer service to our pet parents.
The Benefits
- Competitive salary. £28,038 – £28,500 p.a., plus annual bonus potential of up to £2k p.a. (subject to reaching pre‑agreed measures).
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, and buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role – Deputy Manager
- Support the Store Manager day‑to‑day and take full responsibility for all aspects of running a successful store in their absence, managing people, financial performance, store standards and customer service.
- Lead by example, creating an excellent culture and working environment for your team, demonstrating our values of being genuinely, wisely, eagerly, focused, together.
- Ensure you and your team deliver exceptional customer service by providing a great shopping experience and demonstrating strong pet* and product* knowledge (training given).
- Deliver the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
The Skills
To be successful in this role, joining as a Deputy Manager you’ll need the following skills and experience:
- A passion for pets and people, delighting customers by ensuring an unrivaled shopping experience.
- Previous retail management experience, where you have deputised for the Store Manager and taken a hands‑on approach to managing the business on a daily basis.
- A team player, able to communicate effectively and build high‑performing, highly engaged teams.
- Demonstrated track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- A commercially aware, proactive approach with strong planning and organisation skills.
- Have your own transport and a UK driving licence, as you may occasionally need to work store out of hours or provide cover in other stores in the region.
- Full‑time, permanent position – 40 hours per week, working 5 days out of 7.
Deputy Manager employer: Jollyes
Jollyes is an exceptional employer, offering a vibrant and pet-friendly work environment in Derby where you can thrive as a Retail Store Manager. With a strong commitment to employee wellbeing, you will benefit from a comprehensive Financial Wellbeing Package, health support, and generous time off, all while enjoying opportunities for career advancement in a supportive team culture.
