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For Companies At a Glance
- Tasks: Lead a passionate team, manage store operations, and deliver exceptional customer service.
- Company: Join Jollyes Pets, an award-winning pet retailer with over 50 years of expertise.
- Benefits: Enjoy competitive salary, bonuses, discounts, and comprehensive health support.
- Why this job: Make a real impact in a fun environment while caring for pets and people.
- Qualifications: Retail management experience and a love for pets and people are essential.
- Other info: Flexible hours, career growth opportunities, and a supportive workplace culture.
The predicted salary is between 23000 - 27000 £ per year.
Retail Store Manager – Jollyes Pets - Bradford. Salary £27,000 - £30,500 p.a. + bonus potential of £2-10k p.a.*. Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents.
The Benefits
- Competitive salary of £27,000 - £30,500 p.a., plus annual bonus potential of £2-10k p.a. *subject to reaching pre-agreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role – Store Manager
Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. (Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives.
The Skills
To be successful in this role, joining as a Store Manager you’ll need the following skills and experience:
- A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store’s short, medium and long term success.
- A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders.
- Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- You should be commercially aware, able to manage your P&L and have a proactive approach.
- As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence.
Full time, permanent position - 40 hours per week working 5 days out of 7.
About Jollyes Pets
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pets people and the planet too!
To Apply
If you’re keen to develop your career in retail management and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Store Manager in Bradford employer: Jollyes
Contact Detail:
Jollyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Bradford
✨Tip Number 1
Get to know the company culture before your interview. Check out Jollyes' social media and website to see what they're all about. This will help you connect with the team and show you're genuinely interested in being part of their pack.
✨Tip Number 2
Practice your answers to common interview questions, especially those related to team management and customer service. We want you to shine when discussing how you've led teams or handled challenging situations in retail.
✨Tip Number 3
Bring your passion for pets into the conversation! Share personal stories or experiences that highlight your love for animals and how it aligns with Jollyes' mission. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Bradford
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any experiences you have with animals and how that passion translates into excellent customer service. We want to see that you genuinely care about our furry friends.
Highlight Your Management Experience: Make sure to detail your previous retail management roles. We’re looking for someone who can lead a team effectively, so share specific examples of how you've motivated and developed your staff in the past. This will help us see you as a great fit for our Store Manager position.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your skills and experiences are highlighted without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that 'apply' button and let’s get started on this journey together!
How to prepare for a job interview at Jollyes
✨Know Your Stuff About Pets
As a Store Manager at Jollyes, you'll need to show your passion for pets and product knowledge. Brush up on common pet care practices and the products you’ll be selling. This will not only impress your interviewers but also demonstrate your commitment to delivering exceptional customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated your team or improved performance. Highlighting your ability to build high-performing teams will resonate well with the interviewers, as they value strong leadership.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've previously exceeded KPIs and managed P&L. This shows that you’re commercially aware and can contribute to the store's financial success.
✨Emphasise Your Customer Service Approach
Jollyes prides itself on exceptional customer service. Prepare to share specific examples of how you've created great shopping experiences in the past. This will highlight your alignment with their values and your dedication to customer satisfaction.
