At a Glance
- Tasks: Help pet parents find what they need and promote responsible pet ownership.
- Company: Join Jollyes, an award-winning pet retailer with a fun, supportive culture.
- Benefits: Competitive pay, discounts, health support, and extra time off for special occasions.
- Other info: Flexible hours, part-time role, and opportunities for growth within the company.
- Why this job: Work with pets and people in a dynamic environment while building your career.
- Qualifications: Friendly personality, customer service skills, and a passion for pets.
The predicted salary is between 12.71 - 12.71 £ per hour.
Love pets? Love people? Love a job where no two days are the same and the customers wag their tails at you? Combine your passion for pets with a career that’s full of fun, team spirit, and genuine customer care. Help our pet parents find exactly what they need and some relevant extras, promote responsible pet ownership, keep our store looking paw-some, and build a grrrreat career into leadership or support roles, with a company that’s growing fast.
This is a fantastic opportunity to join an award-winning company (Pet Industry Federation & Retail Week awards) and included in the Sunday Times 'Best Places to Work' list.
The Benefits
- Pay rate of £8.43 - £12.71 per hour (aligned with government guidance)
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with monthly winners and regular local recognition.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles.
What will you be doing?
As a Sales Assistant, you’ll be at the heart of the action — helping pet parents, supporting your teammates, and making every customer’s visit to our store a great experience. Your day will include things like:
- Offering genuinely friendly, helpful customer service.
- Helping customers find what they need — and suggesting helpful extras that improve their pet’s wellbeing.
- Sharing advice to promote responsible pet ownership.
- Keeping the store tidy, stocked and looking its best.
- Being part of a supportive, upbeat team that works together.
Let’s talk about upselling (the Jollyes way)!
Yes, this is a sales role — but here’s how we do it:
- We upsell suitable products to enhance customer experience, not to pressure anyone.
- It’s about suggesting the right treats, toys, food or accessories that genuinely help their pet live its best life.
- You’ll receive an induction to Jollyes with full training to build your confidence, product and pet care knowledge.
What do we need from you?
We're looking for someone who shares our values and the following characteristics:
- You’ll be great at interacting with pets and people and have a fun, friendly personality.
- Thrives in a fast-paced, hands-on retail environment.
- Ideally, you will have experience in a similar, customer-facing environment.
- You must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand.
- Flexibility on your availability is required as our opening hours include evenings and weekends.
- Can commit to a part-time, temporary (9-12 months) position – 10 hours per week.
About Jollyes Pets
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. We are fully accredited as an age inclusive employer and a proud member of the Pet Sustainability Coalition as well as supporting hundreds of local pet charities.
Ready to join the pack? If you're keen to develop your career in retail, work with a brilliant team and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued.
Sales Assistant in Abercanaid employer: Jollyes
Jollyes in Carlisle is an excellent employer, offering a vibrant and pet-loving work environment where employees can thrive. With competitive pay, comprehensive benefits, and clear pathways for career progression into leadership roles, team members are encouraged to grow and develop their skills while enjoying the camaraderie of a passionate team. Join us to make a meaningful impact in the lives of pets and their owners every day!
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Abercanaid
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Jollyes, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in Abercanaid
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Jollyes that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Jollyes will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Jollyes and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Jollyes
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Jollyes, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Jollyes!
