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For Companies At a Glance
- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer service for pet lovers.
- Company: Join Jollyes Pets, voted 'Best Retailer 2024' by Retail Week.
- Benefits: Enjoy competitive salary, bonuses, discounts, and health support.
- Why this job: Make a real impact in a fun environment while caring for pets and their owners.
- Qualifications: Retail management experience and a love for pets and people.
- Other info: Full-time role with excellent career growth and lifestyle benefits.
The predicted salary is between 25000 - 29000 £ per year.
Overview
Retail Store Manager - Jollyes Pets - Swindon. Salary £30,000 - £34,000 p.a. + bonus potential of £2-10k p.a.
Responsibilities
- Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents.
- Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
- You will have full responsibility for all aspects of running a successful store.
- Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs.
- Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
- Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge.
- Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance.
- Helping to promote Jollyes as an employer of choice within your local community.
- Ensuring clear communication of key business updates and individual and team objectives.
Requirements / Skills
- A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success.
- A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders.
- Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- You should be commercially aware, able to manage your P&L and have a proactive approach.
- As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence.
Full time, permanent position - 40 hours per week working 5 days out of 7.
Additional Information
Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Swindon store. This is a fantastic opportunity to join a company voted by Retail Week as 'Best Retailer 2024'.
- Competitive salary of £30,000 - £34,000 p.a., plus annual bonus potential of £2-10k p.a. (subject to reaching pre-agreed measures).
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
Store Manager in Swindon employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Swindon
✨Tip Number 1
Get to know the company culture before your interview. Check out Jollyes' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their pet-loving family.
✨Tip Number 2
Practice your answers to common interview questions, especially those related to team management and customer service. We want to hear how you've handled challenges in the past and how you can bring your experience to Jollyes. Be ready to share specific examples!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Ask about their expectations for the Store Manager role or how they promote a positive work environment. This shows that you're proactive and serious about making a difference at Jollyes.
✨Tip Number 4
Apply through our website for the best chance of landing the job. It’s the quickest way to get your application in front of the right people. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of retail!
We think you need these skills to ace Store Manager in Swindon
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any experiences you have with animals and how that passion translates into excellent customer service. We want to see that you genuinely care about our furry friends.
Highlight Your Management Experience: Make sure to detail your previous retail management roles. We’re looking for someone who has a hands-on approach and can demonstrate how you've successfully led teams and improved store performance. Use specific examples to show us what you’ve achieved!
Be Genuine and Personable: We value authenticity, so don’t be afraid to let your personality come through in your application. Write as if you’re having a conversation with us. This will help us get a sense of who you are and how you’d fit into our team culture.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Jollyes The Pet People
✨Know Your Stuff About Pets
Make sure you brush up on your pet knowledge before the interview. Jollyes is all about providing exceptional customer service, so being able to chat confidently about different pets and their needs will definitely impress. Show them you're genuinely passionate about pets!
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be ready to share examples of how you've successfully managed and motivated teams in the past. Think of specific situations where you’ve developed talent or improved team performance – this will show you can create that excellent culture they’re after.
✨Demonstrate Your Commercial Awareness
Be prepared to discuss how you've managed P&L in previous roles. Jollyes wants someone who can maximise turnover and manage costs effectively, so come armed with examples of how you've exceeded KPIs and improved business performance in your past positions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about their plans for growth or how they support their managers in achieving their goals. It’s a great way to demonstrate your eagerness to be part of the team.
