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- Tasks: Support daily operations and lead a passionate team in delivering top-notch customer service.
- Company: A leading pet retailer dedicated to exceptional pet care and customer experience.
- Benefits: Competitive salary, bonus potential, and a fun work environment with pets.
- Why this job: Join a vibrant team and make a difference in the lives of pets and their owners.
- Qualifications: Previous retail management experience and a love for animals are essential.
The predicted salary is between 26000 - 28500 £ per year.
A leading pet retailer is seeking a Deputy Manager for their Stevenage store. In this role, you will support the Store Manager with daily operations and team management, ensuring the highest standards of customer service and pet care.
Ideal candidates will bring:
- Previous retail management experience
- A passion for pets
- Effective communication skills
This full-time position offers a competitive salary between £26,000 – £28,500 annually, plus bonus potential.
Pet Store Deputy Manager: Lead Team & Customer Experience in Stevenage employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Store Deputy Manager: Lead Team & Customer Experience in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the pet retailer. Understanding their values and how they treat both pets and customers can give you a leg up in the conversation.
✨Tip Number 2
Show off your passion for pets! When chatting with the hiring team, share personal stories about your experiences with animals. This will not only highlight your love for pets but also demonstrate your commitment to customer experience.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've led a team or resolved customer issues in the past. We want to hear how you handled challenges and what you learned from them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to take on the Deputy Manager role.
We think you need these skills to ace Pet Store Deputy Manager: Lead Team & Customer Experience in Stevenage
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any relevant experiences or stories that highlight your passion for animals and how it drives your customer service approach.
Highlight Your Management Experience: Make sure to emphasise your previous retail management experience. We want to see how you've led teams and improved customer experiences in the past, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill perfectly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Stevenage store!
How to prepare for a job interview at Jollyes The Pet People
✨Know Your Pets
Brush up on your knowledge of different pet breeds, care requirements, and common health issues. Being able to discuss your passion for pets and demonstrate your expertise will show the interviewer that you’re not just a manager, but a true pet lover.
✨Showcase Your Leadership Skills
Prepare examples from your previous retail management experience where you successfully led a team or improved customer service. Highlight specific situations where your leadership made a difference, as this will resonate well with the hiring team.
✨Customer Service is Key
Think of scenarios where you went above and beyond for customers in past roles. Be ready to share these stories during the interview, as they’ll illustrate your commitment to providing excellent customer experiences, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the store’s operations, team dynamics, and customer engagement strategies. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
