Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and maintain store standards while promoting responsible pet ownership.
- Company: Join Jollyes, an award-winning pet retailer with over 100 stores and a passion for pets.
- Benefits: Enjoy flexible hours, discounts, wellbeing support, and a fun workplace culture.
- Why this job: Be part of a top-rated company that values your growth and love for pets.
- Qualifications: A friendly personality and customer service experience are essential; flexibility is key.
- Other info: Part-time role with opportunities for career progression and special leave for personal events.
Retail Sales Assistant - Jollyes The Pet People - Chippenham. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Chippenham store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation and included in the Sunday Times 'Best Places to Work' list.
The Benefits:
- £8.18 - £12.21 per hour
- iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
- 50% off Jollyes branded products (and 30% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
- Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
- Free colleague uniform and on-site parking
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)
- Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)
- Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
- Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
- Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
- Care concierge supporting colleagues who are carers with access to information, services and benefits
- Alvie health coaching / cancer support (specialist nurses, physios, nutritionists, psychologists…)
- Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more
- Learning & Development for future progression into Supervisory, Management or Support roles - you really can have a great career with Jollyes!
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position – 12 hours per week.
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Pet Industry Federation ‘Best Pet Retailer 2023’, Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. And with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!
To Apply
If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Sales Assistant employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Jollyes' values and mission. When you understand what the company stands for, you can tailor your conversations during interviews to show how you embody those values, making you a more appealing candidate.
✨Tip Number 2
Engage with the local pet community before your interview. Attend pet events or visit local pet parks to meet potential customers and learn about their needs. This will give you valuable insights to discuss during your interview and demonstrate your passion for pets.
✨Tip Number 3
Prepare to showcase your customer service skills through role-playing scenarios. Think of common retail situations you might face at Jollyes and practice how you would handle them. This will help you feel more confident and articulate during the interview.
✨Tip Number 4
Be ready to discuss your flexibility in working hours. Since the role requires availability over evenings and weekends, emphasising your willingness to adapt your schedule can set you apart from other candidates who may not be as flexible.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Jollyes is looking for in a Sales Assistant. Highlight your passion for pets and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Use keywords from the job description, such as 'genuine', 'friendly', and 'customer service', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for working with pets. Mention specific examples of how you've provided excellent customer service in the past and how you align with Jollyes' values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will resonate well with the interviewers at Jollyes, who value genuine passion for pets.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Jollyes is looking for someone who can create a friendly and helpful atmosphere, so be ready to discuss how you handle customer queries and complaints.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Jollyes values collaboration, so share instances where you've successfully worked with colleagues to achieve a common goal or improve store performance.
✨Be Flexible and Adaptable
Since the role requires flexibility with shifts, be prepared to discuss your availability and willingness to work evenings and weekends. Show that you understand the demands of retail and are ready to adapt to the needs of the store.
