Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and maintain store standards while promoting responsible pet ownership.
- Company: Join Jollyes, an award-winning pet retailer with over 70 years of expertise.
- Benefits: Enjoy flexible hours, discounts, wellbeing support, and a fun workplace culture.
- Why this job: Be part of a top-rated company that values pets, people, and the planet.
- Qualifications: A friendly personality and customer service experience are essential; flexibility is key.
- Other info: Part-time role with opportunities for career progression and special leave benefits.
Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we are looking for a talented individual to be a Sales Assistant in our Hailsham store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation and included in the Sunday Times 'Best Places to Work' list.
The Benefits:
- £8.18 - £11.44 per hour
- iTrent financial wellbeing package, enabling access to earnings before payday plus discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers.
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and more.
- 50% off Jollyes branded products (and 30% off other brands in store).
- Workplace pension scheme provided by Legal & General.
- Free colleague uniform and on-site parking.
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks.
- Enhanced Paternity leave – partners to receive 4 weeks full pay.
- Top Dog Award scheme – colleague nomination scheme to recognise great service.
- Buy/Sell holiday scheme – can purchase or sell up to 5 days.
- Cycle2Work scheme – up to 47% off a new bike & accessories.
- Care concierge supporting colleagues who are carers.
- Discounted membership for David Lloyd Clubs.
- Learning & Development for future progression into Supervisory, Management or Support roles.
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer-facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends.
This is a part-time, permanent position – 20 hours per week.
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise. Winners of the Pet Industry Federation ‘Best Pet Retailer 2023’, you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues.
To Apply
If you’re keen to develop your career in retail and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Sales Assistant employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Jollyes' values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how you embody those values, making you a more appealing candidate.
✨Tip Number 2
Showcase your passion for pets! Whether it's through personal anecdotes or experiences, demonstrating your love for animals can help you connect with the team and highlight your suitability for the role.
✨Tip Number 3
Be prepared to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond for customers, as this will illustrate your ability to provide the high level of service Jollyes expects.
✨Tip Number 4
Flexibility is key in retail, so be ready to discuss your availability. Highlight your willingness to work evenings and weekends, as this shows you're committed to meeting the needs of the store and its customers.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you interacted with pets or worked in a fast-paced environment, as this aligns with what Jollyes is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and customer service. Mention specific examples of how you've provided excellent service in the past and how you embody the values of being Genuine, Wise, Focused, Eager, and Together.
Show Your Personality: Jollyes is looking for fun personalities! Let your character shine through in your application. Use a friendly tone and express your enthusiasm for working with pets and helping customers.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability clearly. Indicate that you are open to working evenings and weekends, which will show your commitment to the role.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Passion for Pets
Since Jollyes is all about pets, make sure to express your love for animals during the interview. Share any personal experiences you have with pets and how they inspire you to provide excellent customer service.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight situations where you went above and beyond to help a customer, as this aligns with Jollyes' values of being genuine and eager.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations in a retail environment. Think about scenarios involving difficult customers or managing stock levels, and be ready to discuss your approach to resolving these challenges.
✨Emphasise Flexibility and Teamwork
Jollyes values flexibility and teamwork, so be prepared to discuss your availability and willingness to work various shifts. Share examples of how you've successfully collaborated with colleagues in the past to achieve common goals.
