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- Tasks: Assist customers and maintain store standards while promoting responsible pet ownership.
- Company: Join Jollyes, an award-winning pet retailer with over 100 stores and a passion for pets.
- Benefits: Enjoy flexible hours, discounts, wellbeing support, and a fun work environment.
- Why this job: Be part of a top-rated company and build a rewarding career in retail.
- Qualifications: Fun personality, customer service experience, and flexibility for shifts required.
- Other info: Part-time, temporary role for 6 months, 20 hours per week.
Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we are looking for a talented individual to be a Sales Assistant in our Glenrothes store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation and included in the Sunday Times 'Best Places to Work' list.
The Benefits:
- £8.18 - £12.21 per hour
- iTrent financial wellbeing package, enabling access to earnings before payday plus discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers.
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and more.
- 50% off Jollyes branded products and 30% off other brands in store.
- Workplace pension scheme provided by Legal & General.
- Free colleague uniform and on-site parking.
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks.
- Enhanced Paternity leave – partners to receive 4 weeks full pay.
- Top Dog Award scheme – colleague nomination scheme to recognise great service.
- Buy/Sell holiday scheme – can purchase or sell up to 5 days.
- Cycle2Work scheme – up to 47% off a new bike & accessories.
- Care concierge supporting colleagues who are carers.
- Discounted membership for David Lloyd Clubs.
- Learning & Development for future progression into Supervisory, Management or Support roles.
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer-facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand.
A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. This is a part-time, temporary position for 6 months – 20 hours per week.
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise. Winners of the Pet Industry Federation ‘Best Pet Retailer 2023’, you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues.
To Apply
If you’re keen to develop your career in retail and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Jollyes' values and mission. When you understand what the company stands for, you can tailor your conversations during interviews to show how you embody those values, making you a more appealing candidate.
✨Tip Number 2
Engage with the local pet community before your interview. Attend pet events or visit local pet parks to connect with pet owners. This not only shows your passion for pets but also gives you real-life insights that you can share during your interview.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for customers, as this will demonstrate your ability to provide the high level of service Jollyes is known for.
✨Tip Number 4
Be ready to showcase your flexibility. Since the role requires working evenings and weekends, highlight any past experiences where you successfully managed a flexible schedule, showing that you're adaptable and committed to the job.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you interacted with pets or worked in a fast-paced environment, as this aligns with what Jollyes is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and customer service. Mention specific examples of how you've provided excellent service in the past and how you embody the values of being Genuine, Wise, Focused, Eager, and Together.
Show Your Personality: Jollyes is looking for fun personalities! Let your character shine through in your application. Use a friendly tone and express your enthusiasm for working with pets and helping customers.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability clearly. Indicate that you are open to working evenings and weekends, which will show your commitment to the role.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Jollyes values candidates who are genuinely passionate about pets, so share any personal experiences you have with pets or how you've helped others with their pet care.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to help a customer, as this aligns with Jollyes' commitment to delivering fantastic service.
✨Emphasise Teamwork and Flexibility
Since the role requires working with a team and being flexible with shifts, be ready to discuss your experience in collaborative environments. Mention times when you adapted to changing schedules or supported your colleagues.
✨Align with Jollyes' Values
Familiarise yourself with Jollyes' core values: Genuine, Wise, Focused, Eager, Together. During the interview, try to weave these values into your answers, showing how you embody them in your work ethic and interactions.
