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- Tasks: Assist customers and maintain store standards while promoting responsible pet ownership.
- Company: Join Jollyes, an award-winning pet retailer with over 70 years of experience and a fun culture.
- Benefits: Enjoy flexible hours, discounts, wellbeing support, and a fantastic benefits package including paid leave for special occasions.
- Why this job: Be part of a top-rated company that values its employees and pets, with opportunities for career growth.
- Qualifications: A fun personality, customer service experience, and flexibility to work evenings and weekends are essential.
- Other info: Part-time, permanent position with 12 hours per week; perfect for students or those seeking a rewarding retail role.
Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we are looking for a talented individual to be a Sales Assistant in our Glenrothes store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation and included in the Sunday Times 'Best Places to Work' list.
The Benefits:
- £8.18 - £11.44 per hour
- iTrent financial wellbeing package, enabling access to earnings before payday plus discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers.
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and more.
- 50% off Jollyes branded products and 30% off other brands in store.
- Workplace pension scheme provided by Legal & General.
- Free colleague uniform and on-site parking.
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks.
- Enhanced Paternity leave – partners to receive 4 weeks full pay.
- Top Dog Award scheme – colleague nomination scheme to recognise great service.
- Buy/Sell holiday scheme – can purchase or sell up to 5 days.
- Cycle2Work scheme – up to 47% off a new bike & accessories.
- Care concierge supporting colleagues who are carers.
- Discounted membership for David Lloyd Clubs.
- Learning & Development for future progression into Supervisory, Management or Support roles.
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer-facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends.
Part time, permanent position – 12 hours per week.
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise. Winners of the Pet Industry Federation ‘Best Pet Retailer 2023’, Retail Week award for ‘Best Retailer 2024’, and listed in the Sunday Times ‘Best Places to Work’.
To Apply
If you’re keen to develop your career in retail and benefit from future progression, click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Sales Assistant employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your passion for pets during the interview. Share personal stories about your experiences with animals, as this will resonate with the company's values and demonstrate your genuine interest in the role.
✨Tip Number 2
Familiarise yourself with Jollyes' products and services before your interview. Being knowledgeable about their offerings will help you engage in meaningful conversations and show that you're proactive and enthusiastic about the position.
✨Tip Number 3
Emphasise your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will highlight your ability to provide excellent service, which is crucial for a Sales Assistant.
✨Tip Number 4
Be flexible and open to working various shifts, including evenings and weekends. Mentioning your availability during the interview can set you apart from other candidates who may not be as adaptable.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Jollyes is looking for in a Sales Assistant. Highlight your passion for pets and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past.
Showcase Your Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability clearly in your application. This shows that you are ready to meet the demands of the job.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will resonate well with the values of Jollyes and demonstrate that you're a great fit for their team.
✨Highlight Customer Service Skills
Since the role involves providing excellent customer service, prepare examples from your past experiences where you went above and beyond for customers. This will showcase your ability to uphold the high standards expected at Jollyes.
✨Demonstrate Flexibility
Be ready to discuss your availability and willingness to work flexible hours, including evenings and weekends. Jollyes values flexibility, so showing that you can adapt to their needs will make you a strong candidate.
✨Embrace the Company Values
Familiarise yourself with Jollyes' core values: Genuine, Wise, Focused, Eager, Together. During the interview, try to weave these values into your responses to show that you align with their culture and mission.
